Came across the first one of these I've ever seen today. Complaint was "does not dispense".
The "not dispensing" is coming from the right, the disk labeled "smart dispenser". I opened the cap, the disk underneath was heavily caked with residue. Scraped all the residue off, following the sage advice of "take care of the obvious problem first."
On the cap of the smart dispenser was a label saying "do not combine enzyme and chlorine".
So here are my questions:
1) What is the smart dispenser? What makes it "smart"?
2) Doesn't every detergent these days combine enzyme and bleaching agent?
3) How do you test this when the customer has it full of liquid?