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11026002010 No spin/ no agitate Whirlpool VM washer

washer multimeter f7 e5 electic

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9 replies to this topic

#1 lunsfoc

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Posted 14 October 2014 - 03:48 PM

The washer doesn't make any sound when it is supposed to be spinning or agitating.

 

I'm trying to perform test #3a for the drive system on my Kenmore (Whirlpool) VM washer. I have the J16 connector off, but I'm not sure how to check the resistance with my multimeter. I can't find a video online to show how to perform this test.

 

In other words, I've accessed the main control panel and I'm trying to test the electical connections. I'm not sure exactly how I'm supposed to do this.



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#2 electro_doc

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Posted 15 October 2014 - 01:22 PM

If you have the manuel you need to put it in test mode and run diagnosis.  Does it do anything at all?

 

Doc



#3 lunsfoc

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Posted 15 October 2014 - 05:15 PM

I have the manual and I ran the diagnostics. I have F7 E5 issues. I don't hear anything during the spin and agitate cycles, so I'm assuming the issue is not with the transmission or the coupler. I think that there must be a problem with either the motor, or a component that tells the motor to start. I don't know. I'm a novice, but I have no desire to spend $75 for someone to come out and say, "Yep. You gotta replace the shifter." 

I'm trying to perform test #3a and narrowing down which component is faulty. I checked for continuity from j16 to the component. The ohm meter registered 0, so I'm assuming I have continuity. The problem is that I get a 0 reading no matter what pins I check. Is that how it should work?



#4 electro_doc

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Posted 15 October 2014 - 10:14 PM

Does the manual show you how to test the lid switch?  I would start with that.  It doesn't sound like anything mechanical.  F7 is door lock

 

Doc



#5 Budget Appliance Repair

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Posted 16 October 2014 - 06:46 AM

Electro_doc, The error code isn't F7, It is F7 E5 which is shifter fault.  All F7 codes purtain to Speed, Motor, Shifter problems.

 

Lunsfoc, if you purchase a shifter from this site and it doesn't fix your problem you can return it for a full refund, you would only be out shipping charges.

 

These units do seem to have lots of Shift Acuator and Lid Switch problems.

 

It sounds like you may need to find an instruction manual for your meter and find out if you are reading it correctly.  Some meters show a 0 or OL or a 1. way to the left of the display when there is an open line/no continuty.  You also have to make sure if it has an ohm setting that isn't auto ranging that you have it set to a setting that is higher then the expected ohms of what you are checking.


Edited by Budget Appliance Repair, 16 October 2014 - 06:51 AM.

William Burk (Willie)
Willie's Budget Appliance Repair
Eureka, CA 95501

#6 Samurai Appliance Repair Man

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Posted 16 October 2014 - 09:47 AM

Mode shifter Part number: W10006355

Part number: W10006355



#7 lunsfoc

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Posted 16 October 2014 - 06:11 PM

Thank you very much for all of your help. I'm going to try the shifter. It makes sense that it would be the problem.



#8 lunsfoc

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Posted 18 October 2014 - 07:16 PM

It worked. I just replaced the shifter and now everything works fine. Thanks everyone.



#9 electro_doc

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Posted 18 October 2014 - 09:21 PM

Thanks for the follow up.  Glad Willie came on and saved my behind, thanks Willie.  Good job with the repair, give yourself a pat on the back and have a cold for me.  You deserve it! :pint1:

 

Doc



#10 lunsfoc

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Posted Today, 07:10 PM

Hey guys,

 

Thanks for your help before, but here it is two months later and I now have the same problem. The error code is showing a shifter problem and it won't spin or agitate. Is there something that could be causing the shifters to go bad? Could an off balance load cause a mechanical problem with the part? 

 

I think I need to buy another shifter (actuator), but I'm afraid that I'll have the same issue two months from now.







Also tagged with one or more of these keywords: washer, multimeter, f7 e5, electic

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