KitchenAid KSRG25FVMT00 side-by-side. When pressing the ice dispenser lever the auger does not turn. I removed the ice bin, which was locked solid, cleaned and dried it, but still nothing when pressing the lever. A also removed the built-up ice in the chute and around the drive bolt. Suggestions on where to start to diagnose the specific problem?
KitchenAid KSRG25FVMT00 Ice Dispenser Motor Problem
Posted Yesterday, 06:57 PM
Posted Yesterday, 07:07 PM
Well, you might laugh at what I tried, but it seems (hopefully) to have resolved the issue. The bin and chute were full of ice - one solid block. After clearing all of that the motor did not work, so I posted the plea for help. I had a thought that maybe water or ice had traveled down the shaft and had the entire column frozen. So I used a ratchet to apply pressure in both directions to the shaft. Nothing seemed to move, but after closing the door and giving the lever a couple of tries it creaked itself back to life. And now it works! Is that a common trick to try?
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