Help! I have a Upright freezer that is stored in my shed outside. It keeps accumulating frost on the lower vents which looks like the main vents. When this happens the things on the top shelf and the door do not get frozen. I keep defrosting it but it keeps happening over and over again. My boyfriend is wondering if it had something to do with the gel ice packs keep in there so I took them out and defrosted. It seemed to work at a normal setting until he put some of them in there again then the frost came and now even on the high setting the top shelf and door are not freezing with the exception of the things already frozen solid
Frost Free Freezer with Frost -Whirlpool s/n U23003234 Mod EV160NZ1002
Posted 17 December 2014 - 05:05 PM
You could have a defrost problem, but, if it works without the gel packs there then they are causing the problem. A little bit more information and clarity would help in diagnosis.
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Posted 17 December 2014 - 07:44 PM
What kind of information do you need to clarify? I have since taken the gel packs out but now I have to get the frost out of there.
Posted 18 December 2014 - 09:28 AM
Sounds like the gel packs are somehow interfering with the door and preventing it from sealing all the way. Look for gaps between the door gasket and cabinet with the gel packs inside the compartment.
Posted 19 December 2014 - 11:14 AM
This freezer is 21 months old. I did call Whirlpool and all they offered was to send a tech to my house for a fee. I am low income and cannot afford to have anybody come out
Posted 24 December 2014 - 09:35 PM
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