I went out on a GE side-by-side today with complaint of both FF and FRZ sections not cooling properly.
Verified the complaint. Temps were 34 in FRZ and 49 in FF. Cold settings on coldest.
-Evap fan ran normal, but FF damper seemed not to be letting as much air in as it could.
-Evaporator was a solid block of ice. Defrost heater was open.
-Compressor ran normal (warm to the touch but not scalding). condensor fan runs fine, but condensor was covered in hair and dust.
-Motherboard had no visual signs of shorting or damage.
I have a few questions:
1) Would the solid ice block on the evaporator cause poor airflow in the actual FRZ section and cause temps to go down? Doesn't seem like it should.
2) I replaced the defrost heater and thermostat but it seems like there is maybe something else causing the FRZ section to warm up. Maybe the dirty condensor, but then the compressor should have been extremely hot...Any ideas?
3) Also, would anyone be able to provide the Tech Sheet or service manual please? I could not find it on Appliantology.