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GE Refrigerator not cooling properly MOD: GSS22SGPASS

GE Fridge Not cooling properly

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2 replies to this topic

#1 santacruzappliance

santacruzappliance

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Posted Today, 12:09 AM

I went out on a GE side-by-side today with complaint of both FF and FRZ sections not cooling properly. 

 

Verified the complaint.  Temps were 34 in FRZ and 49 in FF.  Cold settings on coldest.

 

-Evap fan ran normal, but FF damper seemed not to be letting as much air in as it could.

 

-Evaporator was a solid block of ice.  Defrost heater was open.

 

-Compressor ran normal (warm to the touch but not scalding). condensor fan runs fine, but condensor was covered in hair and dust.

 

-Motherboard had no visual signs of shorting or damage.

 

I have a few questions:

 

1) Would the solid ice block on the evaporator cause poor airflow in the actual FRZ section and cause temps to go down? Doesn't seem like it should.

 

2) I replaced the defrost heater and thermostat but it seems like there is maybe something else causing the FRZ section to warm up.  Maybe the dirty condensor, but then the compressor should have been extremely hot...Any ideas?

 

3) Also, would anyone be able to provide the Tech Sheet or service manual please?  I could not find it on Appliantology.

 

Thanks!

 

 

 

 

 

 



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#2 DurhamAppliance

DurhamAppliance

    Sho' Nuff Chozin

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Posted Today, 06:16 AM

I see you're still going on repairs without being properly prepared.

1) Certainly... refrigeration repair 101...but what do you mean by "temps going down"?... your fact pattern shows temps going up. Although a defrost issue can cause air flow problems which can temporarily cause temps to decrease... but only for a short period. You should consider taking the Master Samurai Tech class.

2) See no 1...also remove any frost buildup blocking air return ports

3) manual requests are to be made in the Appliance Service Manual Request Forum. Please read forum rules posted on the main page of each section.

In a previous thread, I referred you to videos that would help you find the manual as well as repair info using proper search techniques... you responded that you've watched "all the help videos" ... I strongly suggest that you watch them again paying carefull attention .... and this site is full of information regarding defrost failure.

Videos: http://appliantology...-appliantology/

btw part of your GE Fridge preparation should incude having the following information downloaded to your tablet/phone http://appliantology...r-survival-kit/

Edited by DurhamAppliance, Today, 11:20 AM.

Durham Appliance Thrift & Repair, LLC

www.DurhamApplianceThrift.com


#3 santacruzappliance

santacruzappliance

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Posted Today, 02:42 PM

Sorry I meant freezer temps to go up (warmer) from poor airflow in the FRZ section. You are right Durham I should have requested the service manual in the Appliance Service Manual Request Forum.  Just went there and found it.  Although the defrost heater was clearly bad I'm still a bit stumped on the warm freezer section temps.  Could blocked return air ports cause warmer FRZ temps? Some of the customers items were frozen but some had clearly melted despite the huge ice block on evap and normal fan operation.   I'll go over the videos again too. Thanks.      






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