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Whirlpool Refrigerator WRF560SEYM00


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5 replies to this topic

#1 jlb813

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Posted Yesterday, 09:25 PM

The customer reports he is having to manually defrost this unit every 3-4 days. He states that another servicer has replaced the control board & "something inside the freezer compartment" but the unit still does not defrost. I cannot locate a termination thermostat on the drawing. I am assuming that the unit goes into defrost, but cuts out early. Do you have a part number for the thermostat or whatever part it is that terminates defrost? The customer already has $500 in this repair with no results and the original servicer says there's nothing he can do. 



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#2 weswayne

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Posted Yesterday, 10:07 PM

Do you have access to the tech sheet to run diagnostics to check the thermistors and heater in the freezer. The thermal fuses may be blown that are in line with the heater. Looks like the evaporator thermistor controls the defrost. There is an evaporator thermistor and a freezer thermistor in the freezer compartment.



#3 BryanS

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Posted Yesterday, 10:09 PM

Part number: ap5305451

Part number: ap5305451

These are the only thing I've found wrong with this model type when it comes to defrost issues. I'd be willing to bet it was changed already if they said something in the freezer was changed.


Edited by Samurai Appliance Repair Man, Today, 02:14 AM.


#4 weswayne

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Posted Yesterday, 10:14 PM

tech sheet

 

http://appliantology...and-parts-list/



#5 DurhamAppliance

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Posted Today, 03:07 AM

I'd be willing to bet it was changed already if they said something in the freezer was changed.

I'll take that bet. I bet the servicer changed the defrost limit....

If he changed the board but the problem was just a thermistor, that tells me the previous tech probably didn't know what he was doing.

I bet he was using old diagnostic methods on a machine with newer technology... ie he checked heater and limit... they probably checked out ok, so that leaves the board.... so he changed the board and then changed the limit for good measure. Probably wasn't aware of a thermistor.


So Bro Bryan, get your money ready as I have faith in and am banking on the current sad state of appliance techs. Why not? I witness or read about it on a daily basis.

Edited by DurhamAppliance, Today, 03:11 AM.

Durham Appliance Thrift & Repair, LLC

www.DurhamApplianceThrift.com


#6 BryanS

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Posted Today, 05:14 AM

What's funny is the first I ran into this issue, I took my sensor reading in ice water, then called Whirlpool to confirm the sensor range They didn't even ask for my sensor reading and decided it was a bad sensor. I've seen just replaced them on those models with a partial defrost issue. I still always check the heater. I don't remember there being a defrost limit binetal though. It's been a few months since I had one, so I imagine they would have one as a safety like GE uses.

Edited by BryanS, Today, 05:15 AM.





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