Whirlpool cabrio model wtw1640xw3 won't spin out towels

[Tony52]

Put load of towels to wash they won't spin out at end ,put on rinse and spin still won't do it till I remove some of the towels

[DanInKansas]

First thing I'd check is detergent usage. Two tablespoons of liquid He detergent for a normally sized, normally dirty load.  I have seen people pour whole capfuls in and then wonder why their clothes are still soggy.

 

Second thing I'd check is if you're trying to do too few towels (should come up about a quarter way up the tub) or too many (you should not be loading stuff all the way to the top.)

 

So many things on a Cabrio can cause this behavior. Bad door lock, the rotor coming down half way off the stator, the RPS sensor going bad, the stator windings wearing out, a bad bearing, suspension rods resting in a rusted frame, and I'm sure there's more I'm not thinking about. 

 

Your machine should have a tech sheet to show you how to pull error codes. Looking at the parts drawing, I believe you'll need to take out the two quarter inch screws on the very top of the green hinges in back, leaving the bottom ones.  Then there's a small plate on the back, held in place by one quarter inch screw.  Take that off. Then slide the top forward and wiggle it over the hooks that hold it in place. Lift up and your tech sheet will be in an envelope on your left hand side.

 

If the first two things I mentioned don't clear the problem, pull error codes and post them here. 

[BradE]

If it is knocking and throwing uL codes, I would suspect the susension rods. Have replaced many of these for uL errors and knocking badly during spin.

[Patricio]

If it has a tal agitator see if the spline on the agitator is stripped.    serviced one where they were washing blankets i it was to much load stripped it smooth as silk.

[micabay]

 

Here is a good video that shows you how to get into service mode on this machine!

[Scottthewolf]

This needs to be moved to the laundry forum.

[Samurai Appliance Repair Man]

This needs to be moved to the laundry forum.

 

Good catch, Scott, domo! 

 

Topic moved.