I've got a problem with my in-laws' Fisher & Paykel GWL11. They are sporadically getting code 001001000 which seems to be the Bowl Disengage Fault. I have removed the agitator and tub, cleaned them both and replaced. The splines seem to be fine and everything seems to be in working condition. However, we are still getting the fault.
When the cycle goes into the rinse portion, the spin does not seem to want to engage fully. It will rock back and forth numerous times, then will enter into a mode that I can help it to begin spinning clockwise. If I do not assist it in spinning, it will not spin and we will get the fault.
Does this seem like a mechanical thing? Or is the motor control module failing? Is there any way to diagnose the motor control module?
Thanks for your help!