Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn appliance repair at online the Master Samurai Tech Academy.  Learn more.  Earn more.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

madskiier

Kenmore Direct Driver, Won't agitate, but will spin, clicking

4 posts in this topic

Kenmore Model 110.28882790, during agitation, it clicks, and the agitator somewhat turns, but doesn't really go around. If you set the machine to spin or ask it to drain, those 2 functions work fine. The clicking seems to be coming from the motor.

I disassembled the washer, and removed the pump, then the motor, the coupler was somewhat worn (not enough to affect it) but I replaced the coupler anyways, didn't fix it. I then tested the beast without the pump on... Same result. Then I took the motor off again and ran it on the floor, it turns fine. I tested the capacitor as suggested in a couple of the posts, that seems fine.

If I provide some resistance to the agitator (i.e. hand on it), the clicking speeds up.

Anyone got any ideas what to check next? Or what have I missed?

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

sounds like the clutch dogs in the upper half of the agitator have worn- the very lowest fins(large ones) on the agitator should still be moving back and forth. can't remember clutch dog kit part number at the moment,but is not expensive or difficult to install.

Share this post


Link to post
Share on other sites

More info. I checked to dogs and the upper dogs those both seem fine. My motor is a bit different, but I also ran through this set of checks on it:

http://groups.msn.com/Appliantology/washers.msnw?action=ShowPhoto&PhotoID=355

where I had the same wires, it checks out fine [otherwise I'm just missing some wires for example Violet and White-orange]

This sounds more like a relay clicking, than a mechanical issue, and the clicking is definitely coming from the motor area. I'm suspecting the controller it foo-bar'ed somehow, but how does one investigate that?

Share this post


Link to post
Share on other sites

Kdog nailed it, dude. Even calibrated eyeballs would have a hard time telling good dawgs from bad ones. It's the kinda thang that's diagnosed symptomatically, dontcha know? No? Read this page and you will:

http://fixitnow.com/appliantology/wpdd_dogs.htm

Share this post


Link to post
Share on other sites