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fool4jesus

Maytag refrigerator shelves not level

12 posts in this topic

Ok, since y'all helped me with the door shelf problem, here's another one on the good ol' Maytag MSD2756AE. Yesterday, while cleaning out the refrigerator, Mrs. Fool - no doubt impressed by my new-found appliantological abilities :) - said "This shelf isn't level." 'Twas true - the top crisper shelf (I think that's what it's called - the glass shelf about half way down, below which is only the three meat/crisper compartments) is leaning towards the back. I climb inside the thing and realize what's happening is the shelf (and the whole top drawer unit) are resting on the light bulb in the back.

I took out the shelf/unit and looked at the sides of the fridge, and it looks like there are supposed to be two little plastic nubbies that come out of the sides that the drawer unit sits on. Problem is, it looks like those nubbies are broken off - I found a broken one at the bottom of the fridge. Worse, it looks like these things are not replaceable - like there's a big plastic bracket behind the sides of the fridge that these nubbies extend from, which you have to remove the inner sides of the fridge to get it.

Somebody please tell me I don't have to take this whole refrigerator apart to fix this problem!

 

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Need appliance parts? Call 877-803-7957 now!

Can you identify on this picture which item number is broken:

Leadimage.asp?productTypeID=0165000&brandID=3048&modelDesc=SIDE%20BY%20SIDE%20REFRIGERATOR&modelNumber=MSD2756AEA&documentID=X2906154&documentTypeID=PLDM&documentClassCode=PV&titleType=SHELVES%20%26%20ACCESSORIES&titleID=00003&

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P.S.  The Maytag service manual is on the Xdrive in the Refrigerator section, it's the file, Maytag_SxS_Refrigerators_2003.pdf.

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I'll have to check tonight when I get home to be sure, but I don't think the part is listed on that picture. As I recall there are two little plastic studs that stick into the fridge compartment from the sides, that the back end of part #22 sits on. Right where the two red arrows in this picture are:

refrig-shelf.GIF

I think the unit that the meat drawer hangs from (#22) is supposed to hang on these little studs. They're what's broken off. Of course, I guess it's possible that #22 might not hang on these, but I can't see where #22 is supposed to sit on anything else - and it's my bet the light bulb isn't where it's supposed to be sitting.

Also, I couldn't download the manual. I tried it twice. Each time it seemed to try, then after awhile said "file timed out." Thanks for your help.

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[user=24]fool4jesus[/user] wrote:

Also, I couldn't download the manual. I tried it twice. Each time it seemed to try, then after awhile said "file timed out." Thanks for your help.

Xdrive is having a bad hair day.  I emailed the download link to you separately, that should work.  If not, let me know and I'll email you the manual directly.

Check on the hardware when you get home and let me know.

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Yup, it's as I thought. There are supposed to be little plastic studs front and back on each side for the shelves to hang from. They were where the red arrows above appear. The studs in the front are intact but the ones in the back appear broken off. The manual doesn't talk about anything as prosaic as a little plastic stud - it's mostly all the heavy duty stuff: electrical, cooling system, etc.

The little studs actually look a lot like this:

http://www.repairclinic.com/0081.asp?RccPartID=785606

but the problem is, it looks like you have to access to the outside of the refrigerator compartment, because the studs stick through a hole in the inner liner of the refrigerator that's barely as big as the narrow part of the stud. Or else does that whole inner liner of the refrigerator slide out somehow? It doesn't look like it. Maybe the outer metal skin slides off? Wow.

I'm afraid at this point, I may have to rig up something like putting in some wooden posts to sit these drawer frames on top of. Maybe glue them in with a hot glue gun - those things are amazing. "Mmmmm ... hot glue ... is there anything you can't do?"

 

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[user=24]fool4jesus[/user] wrote:

but the problem is, it looks like you have to access to the outside of the refrigerator compartment, because the studs stick through a hole in the inner liner of the refrigerator that's barely as big as the narrow part of the stud. 

 

You mean that stud isn't screwed in there with a philips screw!?  If you look straight in it with a flashlight, you don't see a recessed screw in that hole?

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Sorry, I showed the wrong part for the stud. I can't find the actual part on repairclinic.com (because I suspect the stud is not an individual part but rather a piece of somethiing bigger). The stud does not have a hole in the end at all. It's a single piece of plastic, flat and un-holey at the inside end, whose base shows signs of been broken off. (I wish I had a digital camera.) I also looked into the place where the stud used to be, and all I see is the broken base of where the stud used to be. Inside of the hole where the stud was, all I can see is some insulation-like material.

I think my case is hopeless. :(

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Keep hope alive!  Can you take a photo and post it here so we can feast our Vulcan squinties lovingly upon it?

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I looked all over at all pictures I could find to try and help you but no luck, found the same thing you did but didn't find it in any of the pictures, just the list of parts from RepairClinic.

The inner liner of the refrig section isn't shown anywhere and is not a servicable part, if you crack your liner the only thing to do is repair in any manner that you can dream up, epoxy, dowels, screws, etc. just like your thinking.

I think the only way we can help you much farther is to see a picture of what your dealing with.

William Burk (Willie)

Willie's Budget Appliance Repair

Eureka, CA 95501

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Ok, someone else found this post and looked up my phone# and called me on this problem.

I did some more research and found the solution in a kit that Maytag makes specifically for this problem, (strange Maytag/Whirlpool couldn't tell them about this kit when asked about this problem - they said they had no clue what the guy was talking about).

Here's the part# 12001771 kit that contains instructions and one support - price ranges from $12-$20 each and you could need up to 4 for each shelf and there are 3 shelves, (the person I researched this for needs all 4 supports on all 3 shelves - obviously a very bad design).

Here's the service bulletin: http://servicematters.com/maytag_library/docs/16010072.pdf

It contain the support part# 61005050 which may or may not come with instructions. Some parts places sub this # to the above part, others you can still order by this part# and it is only around $7 each.

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Willie, you get the Bulldog Follow-up Award for posting the followup on this old topic.  Mucho domos!  :dude:

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