No ice or water from Kitchenaid Side by Side
Posted 18 May 2005 - 06:52 AM
Three year old Kitchenaid Side by Side Refrigerator. The ice and water dispensers are not working. The little lights above each (indicating that the lock is on or off, cubes or crushed, etc.) are working, so it does not appear that there is no electricity getting to unit. Ice Maker is continuing to make ice. Any suggestions?
Also, how do I access the components that control the operation of these mechanisms that are in the freezer door of the side by side?
Posted 18 May 2005 - 02:38 PM
Here's a parts diagram of your dispenser in case you need it.
Posted 18 May 2005 - 04:10 PM
It's kind of hard to check visually because you have to get this nylon cover off of the harness to get a good look. You can take the cover off of the dispenser and do resistance checks on each wire by unplugging lower harness and matching up wire colors. you got to open and close the door while testing to find the break.
Posted 18 May 2005 - 04:30 PM
Posted 04 June 2006 - 10:32 AM
I get no water at the door dispenser and no ice is being made although the auger rotates when I push in the paddle and I can see and hear the icemaker going through its cycle from time to time. After looking through many of the threads in this forum, I did the following trouble shooting:
Confirmed water supply was open with lots of pressure (and that Bounty works as advertised...)
Located water valve (has two solenoids) and using VOM tested for voltage (got none although the meter jumped a small amount when the water paddle was depressed on just one solenoid). I later took the connectors off just to make sure I was getting the VOM probes on the metal parts of the connectors - still saw no voltage.
I tested for voltage in all cases by depressing the water paddle in the door and of course the refr was plugged in.
The solenoid that directs flow to the refr's reservoir got hot while being tested (same solenoid that I saw the small jump in voltage on)
I tested the resistance of the solenoids, one was ~370 and the other ~355 ohms
Took the tubing off both solenoid outlets and depressed the water paddle - no water from either solenoid.
So..., the absence of voltage make me think it's electrical, but the fact the solenoid got warm says otherwise(?). The resistance measurements are within spec as I understand them - does that mean the valve is OK?
Any help or tips much appreciated.
Posted 04 June 2006 - 12:37 PM
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Posted 04 June 2006 - 01:06 PM
After resigning myself to the fact that I was getting nowhere, I called in an appliance repairman. He quickly resolved the problem. The wires in that particular model often crimp at the bottom of the freezer door. He opened the taped wires and sure enough two of them had become severed. He then spliced them, rewrapped the wires, and my problem was resolved.
Just a poorly designed wire route. However, it has been working fine since.
Posted 04 June 2006 - 02:05 PM
The only other idea I've come up with is the water valve having some crud blocking its inlet. I can take it off and try to clean it, but I'll probably spend the $50 and just replace it since its 10+ years old.
I'll let you know what cures the patient. Thanks again.
Posted 19 June 2006 - 02:18 AM
It's good to be back in the water and ice business. Thanks again for your guidance.
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