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      ***READ THIS PRIOR TO STARTING A NEW TOPIC***   05/02/2016

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Guest Mullet

Kenmore washing machine not draining

6 posts in this topic

My washer wasn't draining. lifted it up, looked underneath and the pump had slipped off the motor shaft.

Apparently, the pump attached to the motor by 4 puny tabs cast into the pump housing. Those tabs slip onto and grip a lip cast in the motor housing around the motor shaft--no screws, strap, clips or anything else.

A few zipties and it is working just fine.

Just wanted to post this in case someone else had trouble like this.

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Need appliance parts? Call 877-803-7957 now!

I would assume you are referring to a Direct Drive washer, but not sure since you did not post a model number.  If this in fact a DD washer that pump is not just held on with those 4 pointy puny tabs, those 4 legs go into 4 indents on the face of the motor and this pump is held to the motor with 2 metal clamps that clip into slots in the face of the motor with the other ends clamping two sides of the pump, requiring a good deal of prying to release these clips.  If your washer had these clips missing either someone removed them and did not reinstall them or they rusted out and broke, falling off of the pump.   Or someone replaced the pump with some sort of generic off shoot and not the proper pump. Good luck with your zip tie rig job, and do not be surprised when this ruins the pump bearings and/or the motor shaft, and hope this does not cause the pump to over heat the bearings, melting the plastic body which will of course flood your house.  DO NOT post improper rig jobs on this forum for other people to see, as this give a bad light on the ones who try to help and may cause some other person seeking help to damage their appliance.  We cannot be responsable if others follow junk repairs such as this one......If this is not a Direct Drive washer, this warning may not apply, however we have no way of knowing since no model number was posted........

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Bravo,Pegi!

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AGREED !!!                           :P

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Go get the two retaining clips that are supposed to be on your machine. And I would advise you put a new (factory part) pump on as well. Your pump will not last long unless it is properly aligned and positioned.

Nick

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Sounds like Monkey Boy Appliance Repair has worked on that washer before.

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