9 replies to this topic

[Perplexed]

Hey guys

I've been reading up all night about why my dishwasher isnt working..but cant figure it out. This seems like the most informative site..so lets see if you can figure this one out

The model number is KUDI25CHWHI

All I can really say is that when I press the start button..nothing happens. Usually I select the 'Normal' function, then press 'Start' and all goes well. For some reason..now I can press 'Normal' and it lights up..but then when I press 'Start' nothing happens. I can press 'Cancel' to clear the operations..and if i press Cancel again, the motor drains all the water out..but thats all i can get it to do. None of the other buttons light up.

I've tried to narrow it down but have no clue..all i could figure out is that i dont think its the motor because it drains water (i tried); i dont think its the control board because Normal, Cancel, and Child Lock can light up (I can turn child lock on and off...its off right now); I'm pretty sure the door locking mechanism works or else the buttons wouldnt light up in the first place..and obviously the breaker isnt blown.

thas all i got guys...hope u can help me out...because it seems my local tech wants to charge me $69 for the first 20 minutes and 10 bucks every 10 minutes thereafter....YIKES!

Thx

[FatMan]

Check power to the fill valve when you press start, have power replace valve, no power check float switch. Your local tech rates sound reasonable and I'm sure he/she guarantee's his/her (Hi Pegi), also part warranty, so don't count out the local tech.

[Perplexed]

where is this fill valve you speak so highly of? im guessing its not another name for the 'water supply valve' is it?

and when you say float switch...do you mean just check if the float is freely able to move up and down?

sorry...am a bit of a newb

[Pegi]

The fill valve is at the bottom behind the toe panel.  The float switch (flood switch) cuts power to the fill valve it you have really high water pressure and the float lifts up off of the switch under the dishwasher to cut it the water valve off if too much water enters the tub.  If the float is stuck up because of crud or grease you will not have any water entering the tub.  I assume you are trying to describe a situation where your dishwasher is not filling?? Does the motor run for wash even with no water in the tub?   The control sends power to the fill valve thru the float switch so if the valve and float switch check ok you may have a problem in the controls. If the motor does not run either for wash I would suspect you have problems with the controls in the console.  I charge a s/c of $45.00 + $20.00 each 1/2 hour + parts + tax, so your local rates sound reasonable to me, and you are paying for their knowledge and experience, tools, truck,  insurance, advertising, utilities, payroll.  Most people do not realize what it takes to open the doors on a service business every day.  :)

[Samurai Appliance Repair Man]

[user=533]Pegi[/user] wrote:

Most people do not realize what it takes to open the doors on a service business every day.  :)

Too true!  I've come to the conclusion that people will complain about what you charge no matter how much or how little it is because they just don't like paying for repairs. 

[Perplexed]

hey

sorry guys..i didnt mean to offend you guys in anyway. I guess id rather do it myself if i can..and wouldnt want to pay someone else because im lazy and couldnt be bothered to learn a thing or two.

anyways..the problem is actually that the motor will only start when i try to drain the machine (by pressing cancel twice). the child lock button lights up, the normal button lights up..and the cancel buutton lights up..so my guess was that the control board was ok..but i could  be wrong because the rest of the buttons dont work anymore. the float switch works because when i lift the float (with ease) i can hear it click..so there's nothing in the way of it. i couldnt find the fill valve behind the toe plate..but could that still be the problem if the float does work manually?

so the problem is that i cant initialize the thing the turn on in the first place...not that i can get it started but cant get the motor running or the water to start flowing

hope u guys can help me out...i have the control board off right now..dunno wut for really..lol

 

[Pegi]

http://www.servicema...t - 8051291.pdf

Perhaps this may help you determine if it is the control board or not..

[Perplexed]

k..i ran the diagnostics and the machine finally turned on..i was so happy lol....but then it stopped when the cycle finished..i opened the door...and realized that the water never started running..the soap was released and is now in a pile on the floor of the machine...but no water

 

so the diagnostics did run the machine..but still not through pressing the start button...and water never got released..(but im not sure its supposed to since it was only a diagnostics test)

 

...still perplexed

[Pegi]

Me too, I would suspect you have a bad control board, but we cannot know for sure. 

[Samurai Appliance Repair Man]

These are tricky to distinguish a failed touchpad from a bad control board.  But never fear: Samurai has you covered.  Buy both the touchpad and control board using the form at the bottom of this page.  Install either one first and see if that fixes it.  If not, yank it out and install the other part and you got yerself a fix.  Now take that other part and return it for a full refund (less shipping).  Piece of pie, da?