Hi Guys...I need your advice. I started as a cooking tech with Sears 5 years ago with no appliance training other than some background as an electrician's helper. I work on ranges, microwave ovens, dishwashers, garbage disposers and trash compactors.My "numbers" are pretty decent, but I am super discouraged working for this company: I feel like I'm gouging the customer for the repair, plus there's tremendouse pressure to sell add-on repairs, products and service contracts. On top of that I'm expected to repair, first time out, 9-13 appliances per day. I want to get out of Sears, but don't have the formal training or experience in refrigeration or laundry products to find a more tech-friendly, ethical company. So I feel trapped. Other than going to school nights, which we can't afford at this point, is there anything else I could do? Thanks for your help!
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