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whirlpool washer repairguy in distress!


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5 replies to this topic

#1 dave812

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Posted 22 August 2006 - 11:16 PM

model number

under lid i see stylemaster number 4214289

on back panel of machine [stamped  3357978]

on the back panel of machine white label  Y432914

surely hope one of those is the desired number i saw nothing on machine's cabinet indicating model number and have looked all over...across the control panel reads

whirlpool super capacity plus

brief history of the last week of my washers life.  it stopped spinning and agitating and i did some trouble shooting on this site and discovered the drive coupler needed to be replaced. took cabinet off / pump off / motor off / took coupler off and replaced.   noticed a really rusty clamp the one on the bottom that holds pump to motor but thought nothing more of it but apparently we have had a leak to some degree for a while. once back together all is working fine except it leaks a river.  so im back in troubleshoot mode and discover from this helpful site hey the pump looks like its been leaking so ill replace that and be the hero...right? so ive replaced the pump reassembled everything and ran the washer thru its cycle well i still have a river when it drains the water. so cabinet is back off and im thinking what have i done wrong here...hoses are hooked up to pump properly no leaks there / cant really tell where water would be getting away from where it belongs to be honest. I did notice when i was putting pump onto motor shaft it had developed some rust on the motor shaft that connects to pump but i thought a new pump in good working order would do the trick and that the rust issue there was probably from the time the old one was leaking. so here i am at my wits end and pleading for any help or guidance.

thanks in advance

dave


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#2 Samurai Appliance Repair Man

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Posted 23 August 2006 - 03:28 AM

Let us open our hymnals to the 7th Law of the Prophecy, wherein it is written... well, you can read it for yourself: http://fixitnow.com/...ance-repair.htm

Remove the cabinet again and run the washer that way. Now lay on the floor and watch for the leak. Nothing mysterious or psychotic: leaks are visual that way. Is simple, da?

#3 dave812

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Posted 23 August 2006 - 10:11 AM

The leak is coming from the center of the pump where motor shaft goes in.

#4 Pegi

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Posted 23 August 2006 - 10:30 AM

Not valid model numbers, but sounds like you need to simply replace the water pump.
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#5 dave812

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Posted 23 August 2006 - 08:30 PM

yep replaced the pump before i made the first post this is the new pump thats leaking actually. I guess ill have to return the new pump and try another.

#6 Poobah

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Posted 24 August 2006 - 08:01 AM

Did you have to force the pump onto the shaft?  I've had people come in and buy pumps take em home and where the old one has leaked for awhile, not clean the shaft to let it slide on properly, give it alittle persuasion and bust the new one.  double check the motor shaft for rust corrosion etc. before installing the new pump. Also make sure the pump clamps are good and sturdy. If one gets weak and doesn't hold tight it will let the pump set side goggled and wear the center out......good luck.....
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