Jump to content



Learn appliance repair at the Samurai Tech Academy.  Learn more.  Earn more.


Parts Search
Site Search

FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource!

The world-famous Samurai Appliance Repair Forums


To get started, click here.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Photo

Frosty Freezer - Jenn-air causes despair


  • Please log in to reply
30 replies to this topic

#1 Pumpkinhead

Pumpkinhead

    Samanera

  • Grasshoppah
  • Pip
  • 6 posts

Posted 04 June 2005 - 11:47 AM

For the past week I’ve been keeping my fridge stuff in the freezer side of my Jenn-air JSD2588AE side by side. The freezer temp has maintained 38 but the fridge side is way too warm.

I’ve read a bit here so thought I’d pop the panel off the back of the freezer for a look. What I found was a LOT of ice and frost, which was much more than I expected.

I’ve left it to thaw but am wondering if there is any hope for this fridge. Will the wires and whatever else is under there be damaged?

Any suggestions would be much appreciated!

Thanks,
Connie



Attached Files



Use the Appliantology Parts Search Box to Find What You Need!
Enter your model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

#2 GLC

GLC

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 301 posts

Posted 04 June 2005 - 12:01 PM

Allowing it to thaw will not cause any damage to the wires or anything. Just dump the drain pan every once in a while to keep water from over flowing onto your floor. The unit will cool again for about 3 days then it will be clogged up with frost again, until you find which of the three self defrost parts have gone bad, and replaced it. DO NOT use a screw driver to poke around in there. You could VERY easily puncture a hole in the aluminum tubing. Just let it melt or use a hair dryer to spedd it up. But no poking.
Unless specifically asked otherwise, remember to test with the unit unplugged, or breaker off.
CLICK HERE TO BUY PARTS
Appliance Repair In Maryland http://serviceeveryday.com

#3 kdog

kdog

    RoughShod

  • Appliantology Fellow
  • PipPipPipPipPip
  • 7,465 posts
  • Location: Canada
  • Flavorite Brew:Dickens Cider

Posted 04 June 2005 - 12:14 PM

use a hairdryer to defrost it,and order up an adaptive defrost board available through this site
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#4 Kiwi-nadian

Kiwi-nadian

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 376 posts

Posted 04 June 2005 - 12:27 PM

If the ice is powdery/fluffy, check to make sure the door seal is ok and that there was nothing that was keeping the door unnoticably ajar, allowing air in and causing the evaporater to choke. Try to find the position of the defrost timer, this is what activates the elements in the FC.  Turn the dial slowly until you hear a click( if it clicks as you turn it listen for the loudest click) and switch the fridge back on.  One of two things should happen, if the timer is in the right position, either the ice will start to melt as the elements have been switched on, which means the timer is faulty, or the timer will start to tick/run and about 20 mins later the fridge will turn back on, this indicates the problem is in eiter the element or the defrost thermostat.  Alternatively the fridge could have an electronic defrost timer which makes thing a bit harder.  If the element doesnt come on the hair dryer trick works great,  try this and let us know what happens.
please help us to help you, http://www.fixitnow.com/beerfund.htm

#5 GLC

GLC

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 301 posts

Posted 04 June 2005 - 12:50 PM

[user=637]kdog[/user] wrote:

use a hairdryer to defrost it,and order up an adaptive defrost board available through this site

Yes sir, this is the one to get from this site, if you have tested and determined to make sure this is what is malfunctioning. item number 948430. I see from the photo that you have the rear panel off. When you can get to the two wires connected to the heater use your meter and teast the heater for continuity. If you get a "good" reading then the heater is NOT your problem. You are now down to two possibilities. The ADC (defrost board as mentioned or the defrost Terminator (thermostat). Do the same test on the two wires that come from the defrost thermostat. Mkae sure that the defrost thermostat is still in the frost. Just get to the ends of the wires to test. Remember this part must be cold to test for continuity. AND remember to UNPLUG your refrigerator from the power souce when doing these tests.
Let us know.

Unless specifically asked otherwise, remember to test with the unit unplugged, or breaker off.
CLICK HERE TO BUY PARTS
Appliance Repair In Maryland http://serviceeveryday.com

#6 Pumpkinhead

Pumpkinhead

    Samanera

  • Grasshoppah
  • Pip
  • 6 posts

Posted 04 June 2005 - 12:56 PM

ok, I've spent the last 30 minutes with my hair dryer and head in the freezer. My kids think it's funny.

It was solid ice so I thought I'd check out the defrost timer but don't know where to look.

I'd like to empty the drain tray but don't know how to get to it.

It all sounds so easy but...(I have never fixed anything electrical in my life) Usually a dab of glue does the trick.

I'll go look around some more.

Thanks for the feedback.

#7 GLC

GLC

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 301 posts

Posted 04 June 2005 - 12:58 PM

do you have a meter to check continuity?

Remember that your refrigerator model number says that you have the ADC (board). On this one there is nothing to turn like metioned about the older style one. Since you aready have the back off do what I suggested above. If those two parts test good then you have eliminated those and buy yourself a new Defrost Control from this site.
Unless specifically asked otherwise, remember to test with the unit unplugged, or breaker off.
CLICK HERE TO BUY PARTS
Appliance Repair In Maryland http://serviceeveryday.com

#8 Pegi

Pegi

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 13,120 posts
  • Flavorite Brew:Sweet Iced Tea

Posted 04 June 2005 - 01:17 PM

;)
Buy your parts here! Posted ImagePosted ImageRead More

If we helped you kick some appliance bootay and saved you some coin, consider helping' us keep the lights on ==> http://beer.fixitnow.com

Are you a Master Appliantologist? ==> http://appliantology...ppliantologist/

#9 Pumpkinhead

Pumpkinhead

    Samanera

  • Grasshoppah
  • Pip
  • 6 posts

Posted 04 June 2005 - 02:26 PM

[user=950]GLC[/user] wrote:

do you have a meter to check continuity?

Remember that your refrigerator model number says that you have the ADC (board). On this one there is nothing to turn like metioned about the older style one. Since you aready have the back off do what I suggested above. If those two parts test good then you have eliminated those and buy yourself a new Defrost Control from this site.


lol. ok, I'll stop looking for that dial now!

Now that the freezer is unfrozen, I see another problem. It's all yellow and cracked (melted?) It looks a hundred years old but it's only 4! Can you make anything of that?

I'll do those tests later tonight since you said their should be frost I'll have to plug it in for a while (and look for the meter)

thanks :)



Attached Files



#10 GLC

GLC

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 301 posts

Posted 04 June 2005 - 02:36 PM

No-No you just want to have the defrost terminator (the disk butoon shaped object with two wires coming off of it satisfied (cold) to do a proper test. For a continuity check on the heater it does not matter. You can check that now.
Do you have an AMP meter?
Unless specifically asked otherwise, remember to test with the unit unplugged, or breaker off.
CLICK HERE TO BUY PARTS
Appliance Repair In Maryland http://serviceeveryday.com

#11 Samurai Appliance Repair Man

Samurai Appliance Repair Man

    Shōgun

  • Master Samurai Tech
  • 29,808 posts
  • Location: USA
  • Flavorite Brew:Sapporo Original Draft Rice Lager

Posted 04 June 2005 - 05:19 PM

Here's the part you need (click the picture):

Posted Image


#12 Pegi

Pegi

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 13,120 posts
  • Flavorite Brew:Sweet Iced Tea

Posted 04 June 2005 - 06:04 PM

Let us hope you did not do that damage with your hair dryer???  If not I would be calling the Jenn-Air people for a new frig.!!!  That liner will not be replaceable and you will have water in the insulation.  You need to demand a new frig....
Buy your parts here! Posted ImagePosted ImageRead More

If we helped you kick some appliance bootay and saved you some coin, consider helping' us keep the lights on ==> http://beer.fixitnow.com

Are you a Master Appliantologist? ==> http://appliantology...ppliantologist/

#13 kdog

kdog

    RoughShod

  • Appliantology Fellow
  • PipPipPipPipPip
  • 7,465 posts
  • Location: Canada
  • Flavorite Brew:Dickens Cider

Posted 04 June 2005 - 07:37 PM

i have seen this happen to many of these units,somehow the defrost board causes the element to melt through the divider- call maytag as they have provided some sort of adjustment for all of the duds tat we have dealt with up here.
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#14 Pumpkinhead

Pumpkinhead

    Samanera

  • Grasshoppah
  • Pip
  • 6 posts

Posted 05 June 2005 - 07:37 AM

The heater and defrost thermostat are both good and I tried to order the ADC board. Will they ship to Canada?

I'll contact the Maytag gang but I don't really have much faith that they will do anything.

I lost my love for this fridge a long time ago and will be buying another (if ever I figure out what to buy) but would like to keep this for a second fridge. Seems like a waste to just trash it.

Thank you all for your help :)
Connie



#15 nickfixit

nickfixit

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 2,190 posts
  • Location: USA
  • Flavorite Brew:Glen Livit

Posted 05 June 2005 - 08:04 AM

My complements on the work and pictures you have done. You did a first rate job. It is clear from the picture that the defrost heater has stayed on WAY too long and caused unrepairable damage to the machine. I would try to get something, meaning money, out of the manufacturer, you spent a lot of money on this.

Nick

" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

#16 GLC

GLC

    Kohai

  • Sublime Master of Appliantology
  • PipPipPip
  • 301 posts

Posted 05 June 2005 - 08:07 AM

I am pretty sure they will ship it to your front door in Canada. Just assk Mr know it all, Samurai Appliance Repair Man
Unless specifically asked otherwise, remember to test with the unit unplugged, or breaker off.
CLICK HERE TO BUY PARTS
Appliance Repair In Maryland http://serviceeveryday.com

#17 kdog

kdog

    RoughShod

  • Appliantology Fellow
  • PipPipPipPipPip
  • 7,465 posts
  • Location: Canada
  • Flavorite Brew:Dickens Cider

Posted 05 June 2005 - 08:45 AM

i agree with nick,don't back down!!  even if you weren't all that happy with the fridge and you look at this as an opportunity toget something you like(not a g.e.)- you deserve to have at least some sort of adjustment.
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#18 Pegi

Pegi

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 13,120 posts
  • Flavorite Brew:Sweet Iced Tea

Posted 05 June 2005 - 09:53 AM

Since this is a known issue, send them this photo and demand they do something about this crap. Is odd they did not notify the people who bought these melt down specials about this problem, just kept it quiet.  This is what really jacks my jaws.  People pay good money for this hi-end stuff and they just take your money and let a known issue slide.......Demand a new ref. at no charge. :soapbox:
Buy your parts here! Posted ImagePosted ImageRead More

If we helped you kick some appliance bootay and saved you some coin, consider helping' us keep the lights on ==> http://beer.fixitnow.com

Are you a Master Appliantologist? ==> http://appliantology...ppliantologist/

#19 kdog

kdog

    RoughShod

  • Appliantology Fellow
  • PipPipPipPipPip
  • 7,465 posts
  • Location: Canada
  • Flavorite Brew:Dickens Cider

Posted 05 June 2005 - 10:00 AM

but if you do that,unfortunatey you'll end up with more of the same.
Help us keep the lights on: buy appliance parts here ==> http://repairclinic.com

For service manuals and lots of other goodies, become an Apprentice ==> Apprenticeship

#20 Pegi

Pegi

    Sensei

  • Appliantology Fellow
  • PipPipPipPipPip
  • 13,120 posts
  • Flavorite Brew:Sweet Iced Tea

Posted 05 June 2005 - 10:21 AM

Good point, demand a refund or a different brand that is made by Maytag...

Buy your parts here! Posted ImagePosted ImageRead More

If we helped you kick some appliance bootay and saved you some coin, consider helping' us keep the lights on ==> http://beer.fixitnow.com

Are you a Master Appliantologist? ==> http://appliantology...ppliantologist/




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."


The Appliance Guru | Master Samurai Tech

Real Time Analytics