6 replies to this topic

[neko de aru]

I have a Whirpool Quiet Plus 940 Series, model DU94OGWDZ3, bought in 1995. It has started to leak through the bottom of the door, about a quart per cycle. The leakage occurs during the wash AND the drain cycles so I don't think it's a clogged drain hose. I can catch the water in basins, but still...

O honorable appliance Sensei's -- what do you think? Easy fix, call a repairman, or replace?

Many arigato's for your time and consideration.

 

 

 

  

[Samurai Appliance Repair Man]

This article will help you:

http://fixitnow.com/...-diagnosing.htm

[neko de aru]

Dear All,

Problem solved! :D The leaking stopped after cleaning out the vent it the door. They really should have that one in the owners manual.

Many thanks!

 

 

[kjdaiisha]

I have the same problem. I own a Whirlpool Quiet Partner II dishwasher (model #DU940PWKQ1) installed in 2001. It ran fine for about 2 years, then it started leaking out the base of the door.

Since the door is under warranty, I had the service man check it out. He couldn't find anything wrong with the dishwasher, but did try to sell me a water softener! He said I had hard water and should use less detergent - which is opposite of what the owner's manual recommends. I didn't follow his advice.

I have removed the front of the door and watched the unit fill, and run. Oddly it does not have a bottom door gasket, so water fills in plain view outside of the door. The intent of this design appears to let the water flow in a circular pattern - but in my unit it floods over the edge upon agitation. It continues to eject water with each revolution of the arm.

I have checked the overflow protection float and everything appears to move freely. It seems as though it just overfills the tub with water, less water and I think it would be okay.

Does anyone else have this problem with a Whirlpool dishwasher? Solutions?

I don't know what else to try, but I sure don't want the Samurai to spill his entrails on my floor. I've already cleaned enough water spills - I don't need one more!

[Pegi]

Check the spray arm for cracks or splits and the spray arm base, they have had problems in these areas that cause the water to spray at the door and cause leaks

[kjdaiisha]

Thanks for the advice. I inspected the spray arm and did not find any splits or cracks, but I did find two screws in the drain basin!

I took the spray arm assembly apart and found the front two screws which hold the pump outlet seal in place were missing. I don't know if they were ever installed, or if they worked loose somehow. Either way I believe the water pressure eventually worked the seal out of the retaining ring and then elongated it. This would allow the water to spray at the door and eject it onto my floor.

I have removed the pump outlet seal and ordered one from RepairClinic.com, I am confident that this will solve my problem. Now I just need to keep an eye on those screws to make sure they don't work loose!

Looks like I won't have to clean up any entrails after all. Thanks!

[Pegi]

Welcome.....