Please HELP Urgent overseas dilemma: Fix it or junk it?? Whirpool Calypso-
Posted 04 June 2005 - 10:38 PM
Posted 05 June 2005 - 05:28 AM
Also, I've not run across many repair guys who are very proficient at diagnosing this washer; he may be guessing and recommending a new washer because he's unsure his recommended repair will correct the real problem. I don't know that's what's going on in your case, but I have seen that a lot in my service area when I get called in to clean up after some of the local hacks.
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Posted 05 June 2005 - 06:18 AM
Posted 05 June 2005 - 07:16 AM
First step is to tell the renter to use HE type detergent only. Make this a rule, never use regular detergent in this machine. Have the renter run it through a cycle empty to clean out any soap build up.
Other than that, we need more info, or hands on time, to give any technical advice.
The two boards are covered by a 5 year warranty, just the part not the labor. Call A&E factory service or Sears for factory authorized service. Expect to pay around $120 for the labor and service call.
If you get it going, PURCHASE A SERVICE CONTRACT. You will have need of many, many repairs on this machine. It's a shame because you paid good money for this stinker. This way your renters have someone to call(other than you) when it acts up.
Otherwise, go get a regular whirlpool top loading machine.
Because you are in the military, I drug my pudgy old ex-Marine butt out to the service van to dig up the tech manual. I used to be an Electrical Equipment Repairman, MOS 1142
I wish you the best.
Posted 05 June 2005 - 10:00 AM
Also, I urge you to listen to Nick's advice. Lost of nasty, expensive stuff in these, and if you repair it, grab the extended warranty with both hands. You WILL be repairing it again.
Posted 06 June 2005 - 01:01 AM
Posted 06 June 2005 - 04:14 AM
Posted 06 June 2005 - 11:51 AM
These things will also get huge build-ups of mold and scum inside. I had a customer tell me "the clothes are DIRTIER when they come out than when the went in" . He was right.
If it just needed the boards, you might have $180 total for labor and a service contract.
Whirlpool deserves a kick in the 'nads for these junkers
Posted 06 June 2005 - 06:35 PM
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