Need appliance parts? Call 877-803-7957 now or use the parts search box:

Parts Search

Learn how to troubleshoot using schematics like a real tech…

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
Kenmortified

Out of Order Kenmore

6 posts in this topic

Great Samurai,

Thanks for the great site, my eyes have been opened...:shock:

I have in my possession an uncooperative Kenmore washer 110.20922990 (which, through your great wisdom I've discovered is a cleverly disguised Whirlpool).

The washer agitates before the tub is full, and during the wash cycle it runs for about 10 seconds, then shuts down for 3-4 minutes before restarting.  Ad infinitum.  Same issues during the rinse, but the spin cycle seems fine.

Over the phone, the service rep seemed to think the timer and the gearcase needed replacement, to the tune of $500.  But at this rate, I could buy a new one and carve this one up for parts! :yikes:

And so it begins...I've tested the fill switch (continuity), and it appears to be fine.  I haven't yet dived into the guts of the machine, I'm hoping for some words of wisdom before proceeding...:notworthy:

Thanks,

Kenmortified

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

If the washer starts agitating before the water lever you have selected I would suspect that might be caused by a defective fill level switch, that has lost calibration.  As for the motor shutting off in the agitate for wash and rinse but not spin is another puzzle.  Sounds like problems with the wiring harness, as there are known issues with bad connections in the harness down by the motor or inside of the harness wires close to the motor plug in block.  Would have to see where voltage is lost to the motor when it cuts by using a volt stick, or amp meter on the wires to the motor.

Share this post


Link to post
Share on other sites

Thanks Pegi, you called it on the out-of-cal switch.  A full tub doesn't do it, but I can 'manually' toggle it with a little added pressure.

More info on the other issue; it agitates at high speed during the fillup, and when the fill switch is 'toggled' the speed slows to normal.  In the wash, when the agitator pauses I get a 'burning oil' odor from just under the tub.

Could the gearbox (or something else) be toast? :huh:

Share this post


Link to post
Share on other sites

Agitating while filling???  Would only do this on the PP cycle on cool down, I would think.  That is how the old belt driven did.  However this stopping and hot oil smell sounds like your transmission is indeed going south. The agitating too fast would also go back to the transmission.  That tranny has a 5 year part warranty.

Share this post


Link to post
Share on other sites

I just missed the warranty coverage by a couple months...perfect timing! Anyway, I've replaced the gearcase now, and I'm still getting the same symptoms as before... The motor cuts out, and restarts after a long pause. Also agitates during fillup, and spin doesn't get all the water out of my "test" towels.

I'm starting to think that something could be wrong with the motor (possibly the timer too); I still get a 'smoke' smell from down under. Not sure how to check this out, or whether it's worth replacing. Will the motor shutdown from overheating? Thanks again for the help!

Share this post


Link to post
Share on other sites

Yes, the motor will shut down from overheating.

Share this post


Link to post
Share on other sites