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Rick

Kenmore - Fills fine, No agitate, spins and drains fine

20 posts in this topic

This is the unit we have...

White-on-white Kenmore 27 in. Electric Laundry Center

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Sears item #02694802000 Mfr. model #94802 

 

The machine will fill. It then switches to agitate mode and it hums. I turn it off and manually forward the switch to drain, it then drains. It fills again and hums. I turn it off and manually forward the switch to spin and it spins and drains and finishes.

I pulled the case off and the belt is fine. I removed the belt and tested the motor. The motor spins both ways fine. I grab the pully which connects to the transmission. I can turn it one way (the way the motor spins to rinse) I try to turn it the other way (the way the motor turns to agitate) and I can not budge it. Is this normal? What should I check for?

Rick

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Need appliance parts? Call 877-803-7957 now!

look for your missing house key that is now lodged under the agitator.

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more commonly referred to as a fridgemore l/c

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I'll try pulling the agitator off today.

Thanks

Rick

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I pulled off the cover from the agitator. There was another cover inside that I had to pull out and there was a bolt. I took out the bolt but the agitator does not come right off. Am I missing something on this model or is there an easy way to get leverage on it to pull it off?

Rick

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Sometimes these can be a bugger to get off.  If it's the style that has a hex drive block, then put some penetrating oil on top of drive block and agitator and soak in than with a rubber hammer give it a few whacks and hopefully it will come out.

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If you unhook the belt, and the motor does not run, there is no need to be looking at the agitator or other mechanical parts, you have an electrical issue. 

That condition is often a failed motor or motor capacitor. Sometimes it's a bad nuetral connection somewhere in the machine. This is built by Electrolux/Frigidaire and they like to "daisy chain" the neutral from part to part instead of running individual wires direct to main components.

You may be in for a real project.

Nick

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The motor functions fine. It will turn fine both ways manually or via it's own power. Its the pully that the motor turns, via the belt, that will only turn one way.

Ideas?

Rick

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To better explain here are some images I took.

The first one is the motor (on the right, nearly hidden), on the top center is what I assume is called the transmission and below that a large pully.

This large pully will turned counter-clockwise (spin cycles) but will not turn clock-wise (agitate cycles). Note that the motor will turn either way if I remove the belt.

http://tinyurl.com/7l73u

The second picture is of the agitator with the fabric softener dispenser removed and with the internal cap pulled out. This leaves the center bolt.

http://tinyurl.com/b43f3

The last picture is a better picture of the inside of the agitator with the bolt removed.

http://tinyurl.com/88938

Rick

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from what you have been describing it sounds like a bad transmission. See if it's still under warranty.

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i have been sent to replace transmissions many times with these exact thoughts in mind- motor runs both directions without belt-unit spins o.k. with belt on,but will not turn in agitate direction- seems like a no-brainer,seized transmission!- surprizingly only ONCE has that ever turned out to be so,usually in removing the agitator,problem becomes evident- something lodged under the agitator- keys are the best as they will flip up sideways and literally lock the agitator from turning. once you open the top of the agitator,there is a mounting bolt down the centre(1/2 in socket i believe),removal of this bolt should allow removal of agitayor.

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[user=637]kdog[/user] wrote:

i have been sent to replace transmissions many times with these exact thoughts in mind- motor runs both directions without belt-unit spins o.k. with belt on,but will not turn in agitate direction- seems like a no-brainer,seized transmission!- surprizingly only ONCE has that ever turned out to be so,usually in removing the agitator,problem becomes evident- something lodged under the agitator- keys are the best as they will flip up sideways and literally lock the agitator from turning. once you open the top of the agitator,there is a mounting bolt down the centre(1/2 in socket i believe),removal of this bolt should allow removal of agitayor.

Well, I want to thank you for that information myself.

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[user=637]kdog[/user] wrote:

i have been sent to replace transmissions many times with these exact thoughts in mind- motor runs both directions without belt-unit spins o.k. with belt on,but will not turn in agitate direction- seems like a no-brainer,seized transmission!- surprizingly only ONCE has that ever turned out to be so,usually in removing the agitator,problem becomes evident- something lodged under the agitator- keys are the best as they will flip up sideways and literally lock the agitator from turning. once you open the top of the agitator,there is a mounting bolt down the centre(1/2 in socket i believe),removal of this bolt should allow removal of agitayor.

If you look at those 'tinyurl.com' links I posted, they are images. I have removed the covers from the top of the agitator and I removed the bolt but the agitator does not come off freely and I don't want to break it. Can you assist?

Rick

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place your hands 180 degrees apart with your fingers under the bottom of the agitator and your thumbs resting on the bottom of the basket; press your weight down on your thumbs while prying upward with your fingers; if necessary,add a side to side rocking motion,keep at it and it will give eventually. tapping the agitator gently with a mallet near the top may help break it loose.

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If there is something under the agitator, it can be really hard to get it off the shaft.

Nick

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The agitator has a lip at the bottom so you can't slide your fingers under there. There is not enough room to try using a screwdriver on each side. I am not sure if it matters but if you look at the pictures above at the tinyurl addresses there appears to be a plastic gadget inside the top part of the agitator. I am not sure if this needs to be removed before I can get the agitator off or not.

Rick

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How about a correct model number then I will try to help you more. This is a newer style Frigadair built unit.

Look inside the dryer door area or washer lid area for the correct and complete model number

It will be 3number Dot 8number

Something probably close to what you first posted like xxx.94802000 and NO the 026 is not the number I'm looking for.

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Hi, I also have a frigidaire Washer and had the same problem today with it: It will start filling water and when done, it will make a humming noise, then it doesn't do anything and no noise for about 40 seconds or so, then humms again and so on.... when placed the dial into spin it will drain water but it won't spin, I have to manually help it by moving the a agitator and it start spinning after helping it. But once I started the cycle again from the begining, it will start all over again.

Then read some comments here about looking for keys under the agitator and wen't right away to my washing machine ready to take the agitator apart, (want to clarify that ever since I had this problem today, I didn't take out all my pants from the washer) I noticed one of my pants was hard to get out.... There was a small flashlight I had in one of my pants stuck between the agitator and the wall so

that was the problem!

Problem solved thanks to the comments here in the forum!!!

Thanks and hope this helps someone else :)

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yes,it has helped us all ...................  thank you for your feedback.

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