Had another asshole customer last week. She had a problem with the previous tech because he misdiagnosed her dishwasher. She said he ruined the door hinges and springs in the process of repairing it. She refused to pay for our service. She had the guts to call the previous tech a "lard ass" saying he leaned on the door while he was repairing it.
I went back to install the part as well as new door hinges and door springs. The noise of the door springs never went away. There was nothing wrong with the old door hinges and door springs. It was her kitchen remodeler who ruined the door cables. He got drywall dust on the cables.
While I was there she bitched at me for dripping a little bit of oil on her hardwood floor, I used her bathroom because I was almost not going to make it until I got to a public restroom, she yelled at me for not washing my hands, I use hand sanitizer because then they don't complain that I made a mess of their sink or got their towels dirty. She paid us for the job. My boss sent the check back to her with a letter stating that we are sorry she is not satisfied with us and that we don't want her money or her future business.
- certified tech group 51 likes this