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Member Since 29 Mar 2007
Offline Last Active Jun 20 2014 09:53 AM

#292528 Zip Programs

Posted by steveklein on 02 May 2014 - 05:13 PM

I have downloaded a Zip file and when I try to open it, I get an error message that Windows cannot open the file. I am guessing that I need a Zip program to open it. 


Zip file support is built-in to Windows 7. You don't need any other product. My guess is that there's something wrong with the file you downloaded. It might be damaged somehow.


Try downloading it again. If you get the same error message, post that message here and I'll try and help you figure out what's going on.

#284885 Unable to Cut and Paste

Posted by steveklein on 17 February 2014 - 07:18 PM

Posted Today, 01:59 PM


Ok, works in Chrome, but not IE 11. WTF?


Can do some things in IE that don't work in Chrome, and can do some things in Chrome that don't work in IE...




Can you paste into text boxes on other websites using IE? And what things aren't working in Chrome?


I agree that you should check for malware. I recommend using the free version of malwarebytes.

#241030 How to Defeat ALL PC Computer Cooties

Posted by steveklein on 19 October 2012 - 03:57 PM

The next biggest problem is unpatched programs like Java and failing to install Windows updates. Set those to automatic.

Very few apps or websites actually require Java. I removed it from my Mac roughly a year ago, and haven't missed it.

Don't buy that fanboy crap that a mac can't be hacked

I'm not a fanboy. I'm a full-time computer consultant who removes viruses from Windows machines almost daily, but hasn't seen a virus on a Mac in well over a decade.

You don't seem interested in citing the results of this year's pwn2own contest, so allow me to share them:

Pwn2Own 2012 has concluded with Chrome, Internet Explorer, and Firefox all being compromised. Apple’s Safari was the only browser to be left standing…

I never said a Mac can't be hacked. But I'm not aware of any Mac viruses or drive-by downloads that have spread in the wild. All the examples about which I've read have been from researchers and the pwn2own contests. (Last year there was some malware that exploited a flaw in Java, and managed to infect roughly 0.5% of all Macs, which is actually quite a lot. Apple no longer bundles Java with Mac, so that risk has been mitigated.)

If market share were the explanation, then one would expect the number of Mac viruses go to up as Mac market share goes up. But the opposite has happened. Before Apple introduced OS X, there were roughly 65 known examples of Mac malware. Since then Mac market share has tripled, but Mac malware has dwindled to almost nothing. (Excluding trojans, it's in the single digits!)

​Your argument also doesn't explain the Witty Worm, a nasty bit of malware that targeted an vulnerable population of only 12,000 computers. If such a small group of computers attracted a hacker, then surely the roughly 70 million Macs currently in use should invite attack.

#241019 How to Defeat ALL PC Computer Cooties

Posted by steveklein on 19 October 2012 - 01:19 PM

Question is this: what's the biggest route of entry for viruses into a Windows machine?

These days, on a Windows 7 box, it's mostly trojan horses. People get tricked into downloading and running apps that pretend to be something useful or fun, but are actually malware.

It's hard to defend against, because trojan horses don't exploit security flaws in the OS; they exploit security naiveté in the user! (You can buy the strongest steel door and the most pick-proof lock in the world, but if you open up the door to strangers…)

no surfing, no emails, etc. When I'm not using it, it's in sleep mode. How at-risk is this machine to viruses?

Virtually no risk at all.

If you NEVER use it for browsing or email, and you never connect a USB drive to it, I'd say you can go without any security software.

Having said that, MSE is free, and relatively light-weight in terms of its impact on performance. So I don't think there's a downside to installing it.

#240535 How to Defeat ALL PC Computer Cooties

Posted by steveklein on 11 October 2012 - 08:48 PM

I should adopt this for all of my friend's & relative's crap…

If I were expecting free appliance repair, I'd be strongly inclined to buy whatever brand/model the repairer recommends.

I know what they'll say: "Oh, but that brand & model are so expensive!" And your reply should be, "Actually, the brand & model you want to buy only seems cheap because you'll expect me to provide free labor for the frequent repairs it will need. In other words, you want me to subsidize you!"

It isn't fair for them to ask you to subsidize their appliance purchases. Just tell them they'll only get free service if the buy the brands and models you recommend.

#240534 How to Defeat ALL PC Computer Cooties

Posted by steveklein on 11 October 2012 - 08:42 PM

The reason [Macs] are less frequently hacked is because so few losers own them…

I'm glad to see you say that few losers own Macs!

#234087 i tunes/ipad/ipod

Posted by steveklein on 10 June 2012 - 12:30 PM

Also where in my post did you glean ANY information that would lead you to suspect I was trying to get the Ipod to work with windows? I quite clearly stated IN ENGLISH that APPLE didn't want to recognise the new devise.

Your message was ambiguous. You wrote, "Apple didn't want to recognise the new Touch." Apple is the name of the company, but it is not the name of any computers or software made by that company.

Faced with that ambiguity, I was left to guess if you were referring to Apple software running on Windows, or Apple software running on a Mac. Since Windows PCs outnumber Macs by roughly 10-to-1, I went with the odds.

I put it to you, sir, that there's no way anyone could have known to which you were referring, based on the way you phrased your answer.

Typical damn apple syncophant.........

Assuming you meant 'sycophant' I admit to being puzzled by your epithet. Do you really think I'm acting obsequiously? Because that's what sycophant means.

This link, which only works on computers running OS X, shows you the definition of sycophant.

#233800 How to install the trim pieces on my new KitchenAid KEBC147VWH

Posted by steveklein on 05 June 2012 - 05:15 PM

I'm almost embarrassed to ask this question—I mean, how hard can it be to stick an oven in a cabinet, right?

Well, the oven is in the cabinet, and it's working. But I'm having difficulty installing these trim pieces that go on the left and right side of the oven.

This first picture shows the oven vent and the side of the oven where the trim piece is supposed to go. There's a tab the sticks up on the vent, and it's not clear to me if the trim piece is supposed to go on the inside or outside of that tab.

I tried both ways, and it doesn't seem to fit either way.

Please take a look at the 2nd photo and see if that looks right to you.

KitchenAid KEBC147VWH vent

KitchenAid KEBC147VWH vent & trim piece

#227883 i tunes/ipad/ipod

Posted by steveklein on 23 March 2012 - 10:59 AM

Apple uses a single username and password for everything — iTunes, the Apple Online store, iCloud, the Apple support website, etc. etc.

That’s called an Apple ID. The music you buy is linked to your Apple ID. You’ll need to use the same Apple ID on your new computer.

Since you now have a new email address, you need to change the email address associated with your Apple ID.

You can make changes to your Apple ID account at this link.

If you want to find out what iCloud is, I suggest you look at Apple's web page titled “What is iCloud?

After reading that, if you have questions about iCloud, I’ll do my best to help you.

By the way, your new iPod touch should have come with iOS 5 (or maybe even 5.1). One of the new features in iOS 5 is the ability to do wireless syncing. So if you have a Wi-Fi network, you can sync your iPod touch without plugging it in to your computer.

#222420 How to Defeat ALL PC Computer Cooties

Posted by steveklein on 31 January 2012 - 11:58 PM

As a full-time computer tech, I tell my friends & relatives to buy Macs. And I warn them that if they buy PCs, and then need my help, that I'm going to charge them for it.

I'm happy to give my Mac-using friends & relatives free help, because experience has shown that they need far less help than my Windows-using clients.

I see viruses on Windows all the time, but I haven't run across a virus on a Mac since the nineties.

For Windows users, I strongly recommend Microsoft Security Essentials, which is free and doesn't slow down the system like some other anti-malware apps do.

FWIW, I agree with the recommendation for Spyware Doctor.

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