I said i wouldn't attempt to work on Samsung to much but i have been getting alot of calls lately on them. Typically just pump issues and such but this problem is new to me. So, i need some direction. I downloaded the quick guide for this model (thanks).
The customer has a Samsung F/L washer that he replaced the pump and door switch/Lock assy on. The complaint is this machine will not wash, drain or spin. I went by to check it out and I have no power to the pump but there is water in the tub. Door locks, I have confirmed no voltage to pump confirmed new pump and door switch. If I remove the water it will fill but nothing else, just stops. I'm gonna head back out there Monday with the quick guide in hand.
Any ideas before i go back?