Went out on this fridge in August.
The Fridge side condensate drain hole had frozen over and iced up almost the entire evaporator. It took unplugging the unit for 24 hours then 2 hours with the steam gun to finally get the evaporator cover off!
I told the customer to call me AT THE FIRST SIGN of water under the crisper drawers so as to not let this happen again.
He just called... water under the crisper drawers.
Question is: is there a condensate drain hole heater available? I know that this is not your typical defrost heater on these. Is there some way to keep this drain hole open?
Thank You! Bob