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Tampa Patty

Member Since 13 Feb 2009
Offline Last Active Apr 06 2014 03:30 PM

Posts I've Made

In Topic: Maytag Washer MVWC300XW won't fill

29 March 2014 - 12:01 PM

Hurray.THANK YOU AGAIN. The mode shifter did the trick. The washer made it through an entire cycle.  The only question now is whether my friend should take a loss on the new control board by selling it online -- or -- keep it for the eventual day the old one dies. The washer is two years old. It is kept in a covered but un-airconditioned shed in Florida, if climate is a consideration.

In Topic: Maytag Washer MVWC300XW won't fill

24 March 2014 - 10:43 PM

John63, thanks for letting me know that. I know these guys have to pay overhead.

In Topic: Maytag Washer MVWC300XW won't fill

24 March 2014 - 10:02 PM

I have to work all week, so it'll be Saturday before we know. But you are ALWAYS right. I have faith.

In Topic: Maytag Washer MVWC300XW won't fill

24 March 2014 - 09:39 PM

The parts shop will try to get the (bad) new control board replaced but won't refund the money.

Of course they didn't believe it was really bad. I had to listen to them tell me I was "not a technician."  I had to politely agree -- and then tell them I've rebuilt two Whirlpool clutches, replaced numerous motor couplers and lid switches, changed the dryer belt and thermal fuses, replaced the igniter in my gas oven and the thermostat on my refrigerator, and so maybe I''m capable of turning a control knob six times to put it in diagnostic mode.

I asked if they would at least refund the retail markup on the part. (FSP W10438123, sold for $260 including tax, wonder what the wholesale price on that is....)

Store owner said markup was only $25 (hmmm) but offered instead to sell us the new shifter at wholesale, $30, and -- when I pointed out that I'm making nothing on this repair and my friend lives on Social Security -- he ultimately decided to just give us the shifter for free, which was nice.

It's not his fault that a repairman told my friend she needed the wrong part (control board) but surely, someone else would have come along to buy the *replaced* control board, which I assume will be in a new box, all wrapped up and untouched. 

MORAL OF THIS STORY: Buy electrical parts someplace where they are returnable, like online. It's a pain to wait for the package to come in the mail but that's what laundromats are for.

In Topic: Maytag Washer MVWC300XW won't fill

23 March 2014 - 03:22 PM

Thanks. This will be such a happy tale if my very deserving friend gets her washer fixed for a $45 part instead of a $400 part/service call.

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