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Member Since 27 Mar 2006
Offline Last Active Mar 02 2015 12:24 AM

Posts I've Made

In Topic: Kitchen Aid Dishwasher KUDE70FX leak at diverter motor - known issue?

28 February 2015 - 07:02 PM

Thanks for the comments and advice - hugely helpful!  After I posted this, I found out the dishwasher is still under extended warranty through Lowe's (I bought a 4-year EPP, but it's really a 5-year because it kicked in when the KA warranty ended).  Lowe's is sending a tech on Monday to give a 'second opinion' regarding whether it should be repaired or replaced.  With all of the rust and soap residue underneath and corrosion to the electrical parts, I certainly hope they agree.  


The damage to my home is covered by homeowner's (minus the $1K deductible).  Allstate wants to collect the unit and go after KA for their out of pocket and my deductible.  I'm thinking the info you've given me on similar issues and pump redesign might help them to do that. I would call KA directly but I'm pretty sure that Lowe's will be partnering with them on the repair or replacement.  


Will post a follow-up when this is resolved.  Thank you again, Masters  and Grand Masters - you are the best!  

In Topic: Whirlpool LA9200W Washer On Last Legs - Seeking Replacement Advice

23 July 2012 - 07:51 PM

@Scottthewolf - LG employs on all continents - including North America (LG Electronics Alabama employs ~900 workers).

I sense that you have a personal investment in this issue. I am familiar with Whirlpool's battle with Korean competitors, and I agree - up to a point. I am opposed to outsourcing and "work visa" hiring that directly impacts domestic employment. This, however, is a trade issue. The U.S. benefits from trade relations with other countries; in order to be able to export our products, we must also allow imports. Did you know that Whirlpool exports 12% of its products to other countries? That they have manufacturing plants in Mexico, China, Russia, India, and Poland? Whirlpool won duties on South Korean and Mexican refrigerators in the very same month last year that they shut down an Arkansas refrigerator plant and moved production to Mexico. So I am not sure that I feel much sympathy for Whirlpool, the outsourcer. And, I'm also not convinced - based on Whirlpool's track record - that buying the Cabrios made in Clyde, Ohio will in any way help those workers to keep their jobs. No matter how many washers are sold, Whirlpool will ultimately move manufacturing wherever it is cheapest and most expedient. It would not surprise me in the least if at some point the company moves production of its washers to Korea. How would that be for irony?

But this is a laundry repair forum... not a political forum. I sought purchase advice based solely on features and ease of repair. If the Cabrio had received better ratings from CR and consumers than its Korean counterparts, then that is what I would be buying. Bottom line: if Whirlpool wants to compete in a global economy, the company should spend less time and money lobbying the Feds and invest more of its resources in making a quiet, reliable product that Americans want to buy. JMO

In Topic: Whirlpool LA9200W Washer On Last Legs - Seeking Replacement Advice

22 July 2012 - 05:22 PM

Thank you all for your feedback. I think we've settled on the LG toploader - WT5170HW and electric dryer - DLEX5170W. Searching for the best price... and still dithering on whether to purchase the extended warranty. Seems pricey to me (~$500 for 4 years), but I have no idea what LG parts cost. Could be a total waste of money, but on the other hand it could be a screamin' deal if something major goes wrong.

In Topic: Whirlpool LA9200W Washer On Last Legs - Seeking Replacement Advice

15 July 2012 - 05:29 PM

Ahhh... I am most honored that after all these years Grand Master has commented in one of my threads!!! Thank you so much for explaining. I will not be purchasing the Samsungs and will be heading out this afternoon to take a look at alternatives.

There seems to be a contingent of consumers dissatisfied with HE machines in general, but my impression is that these folks did not read the manuals.

I had dismissed front loaders because of issues with odor, but now I'm reading that the new HE top loaders may have the same problem if the lid is not left open. So...Should I reconsider front loaders? Do they really clean better? Are they harder to fix than toploaders? Any other drawbacks?

In Topic: Whirlpool LA9200W Washer On Last Legs - Seeking Replacement Advice

15 July 2012 - 01:58 PM

Thanks for the info on some of the other American brands - most appreciated.

Why do servicers refuse to work on Samsungs? Just trying to understand if it's a philosophical thing ("Buy American") or something else. Is there something aside from the parts being hard to get that I need to know about? Samsung hasn't been in the laundry game for very long, and I'm inclined to believe that the parts will be more readily available in time.

I'm pushing the point a bit because the reviews on the Whirlpools are just awful (the Cabrios seem to have a lot of problems that surface quickly after warranty expiration), whereas the majority of consumers seem very pleased with their Korean machines. And when I said I would like to be able to fix my own washer, I don't really want to have to do it. Unlike you, appliance repair is not my career and there are oh-so-many other things I would rather do with my weekends!

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