Burnt contact inside the molex connector. Thanks guys. I cleaned the contact and retightened the connector. Secured the molex plug. Then ran a test with the machine casing off and jiggled the connector to see if I would get the same problem. It never came back. On my first visit I was operating underneath the empty machine and just noticed a loose connector so I just reset it without taking off the connector (rookie mistake). I've heard from other techs that having a burnt contactor is something that happens to these direct drive units but honestly after having worked in the business for 7 years and thousands of appliances this is the first direct drive unit I've experienced this with. I'm suprised I've never run into it before with these washers. I've seen this issue of burned contactors inside of timers, switches, and plugs on many other appliances just not the direct drive. I guess there is a first time for everything. On the recall visit it was full of water because the customer wasnt able to drain it so I took the casing off and then could clearly see what the problem was. Lesson learned. Thanks, Guys!
deanfaw1Member Since 12 Jun 2010
Offline Last Active Mar 02 2015 11:18 AM
- Group Appliantologist
- Active Posts 79
- Profile Views 799
- Member Title Yamabushi
- Age 32 years old
- Birthday July 12, 1983
Appliance Repair Technician
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