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john63

Member Since 25 Jun 2010
Offline Last Active Nov 13 2014 10:40 AM

Topics I've Started

Kenmore Washer 110.47532600

09 September 2014 - 07:26 PM

Looking for assistance from the Whirlpool experts.

 

One of my customers has a Whirlpool-built Kenmore front load washer

 

Model: 110.47532600

 

Serial: HLT2221669

 

Original symptom: NO POWER

 

Replaced the Main Board (CCU)---W10525354

 

Washer now "wakes-up" and will *mostly* respond to input---but something is definitely not right.

 

The HEAVY DUTY / NORMAL-CASUAL / EXPRESS WASH / DELICATE cycles will *only* display 37 minutes

 

The RINSE and DRAIN SPIN cycle displays 31 minutes

 

The WHITEST-WHITES and the CLEAN WASHER selections will not display any number value---only this: " - - "

 

The PREWASH cycle modifier selector/indicator light---will not illuminate (not responding)

 

I have enabled the TEST MODE--- and all cycle indicator lights---and test functions were perfect.

 

The only time that I've encountered a similar set of symptoms---was on an LG dryer---in which the replacement Main Board software was not compatible with the original Display Board.

 

Any thoughts on this one?


GE Wall Oven

25 April 2014 - 04:03 PM

I have a customer with a GE Wall Oven

 

Model: JRP20SK1SS

Serial: GS60538Q

 

It's got me stumped.

 

The symptom is that the oven undercooks.

 

Even a frozen pizza will not be cooked in the allotted time required (after the oven has been Preheated)

 

I checked the PreHeat temperature rise with a digital temperature tester and it passed that test

 

Replaced the Oven Sensor---no success.

 

Both elements function perfectly (alternating between bake and broil during PreHeat)

 

I'm thinking a faulty Electronic Oven Control

 

What do the GE gurus think ?

 

Thanks:)


JennAir Range

21 February 2014 - 12:04 AM

War Story of the Day...

 

A customer called with a complaint that *one* of the surface burners was not igniting (no spark)

 

JennAir Range/Gas

 

Model: JDR8895AAW

Serial: 14031292JA

 

Part Needed: Burner Switch Assy (5 switches in a harness) part # 12002792

 

Simple enough.

 

Cannot get the screws out of the burners (corroded)

 

Drilled all screws out---and now top cover can be removed.

 

Next problem...

 

Cannot replace the burner switch assy---unless two of the burner valves are removed (needed clearance to slide off 2 of the switches

 

Next difficulty...

 

Plugs for the switch harness can only be accessed from the back

 

Need to pull out the range (cabinetry on both sides)

 

Got that done---now onto the burner orifice assy...

 

Screws are *severely* corroded and will not "come-out"---even when MAPP gas is used until they're glowing embers...

 

Next on the list---gotta order 5 burner orifice assys and return in March (customer will be out of town).

 

Challenging to say the least...


GE Wall Oven

18 February 2014 - 05:57 PM

I've got a customer with an older GE wall that needs an Oven Thermostat.

 

The part is NLA (WB21X5209)

 

Anyone know of a universal Robertshaw (or similar) Oven Thermostat kit?


LG Refrigerator ER/IF

27 December 2013 - 10:47 PM

For anyone servicing the following LG refrigerator models---with an "ER/IF" error---with a Serial Number of 311KRxxx (November 2013) or older...

LFX25992ST
LFX31915ST/SW/SB
LFX31925ST/SW/SB
LFX31935ST
LFX31945ST
LFX31995ST
LMX30995ST
LMX31915ST/SW/SB
LMX31985ST

Replace the GrilleFan Assy (Part number: AEB73785610

Part number: AEB73785610
)

This GrilleFan replaces the following

AEB73785601
AEB73785603
AEB73785605

The new GrilleFan Assy has a Heater mounted around the Ice Room Fan Motor---to eliminate frost/ice accumulation---which prevents "Ice Room" fan motor operation.

No instructions are provided with the GrilleFan kit.

On the *left side* of the freezer compartment---pull off/disconnect the yellow plug (defrost heater) and connect it into the new GF Assy heater harness.
Plug the new GF Assy heater harness---into the slot where the yellow (defrost heater) plug originally was connected to.

Install new GrilleFan Assy.
Re-install Freezer Door and food basket/drawers.
Done.


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