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Member Since 23 Jul 2010
Offline Last Active Yesterday, 01:45 PM

#322461 Samsung fridge RF268ABRS/XAA self-locking ice

Posted by DurhamAppliance on 16 June 2015 - 08:58 AM

out of calibration thermistors will not show an error on many Samsung models unless way out of tolerance. If you are not testing thermistors at the board, you are wasting everyone's time as well as your customer's money. Removing a thermistor to see if it is recognized is not a proper thermistor test and using dryer test procedures as a guide to a Samsung fridge repair? well... no comment. See http://appliantology...supremacy-pt-1/

#321466 Refrigerator thermistor wire splicing

Posted by DurhamAppliance on 04 June 2015 - 07:08 PM

I keep it simple... If GE recommends dielectric grease, I, for one, am not going to overthink it... plus it has worked
flawlessly for me for the year or more that I've been using it.

#321146 GE Cafe CYE23TSDSS Refrigerator not cooling properly/ice build up inside by v...

Posted by DurhamAppliance on 01 June 2015 - 07:07 PM

Looks like a blocked up drain. Water frozen in the bottom.

but freezer issue is problematic as this is a dual evap refrigerator... so has to be more than just a ff drain problem..... now it's possible that the drain caused water to flow down and freeze around the freezer drawer causing it not to seal properly.. seen this on several occasions with dual evap bottom mounts.

#321144 Whrilpool fridge making load noise when turning on and off

Posted by DurhamAppliance on 01 June 2015 - 06:56 PM

The tell tale sign of impending doom.... compressor knocking... your compressor may last a month or it may last years....it's broken inside the hermetically sealed dome... it will worsen over time.

Not much you can do about it.. youcan be sad about it, or do what I did years ago... write a poem about it...http://appliantology...tale-of-horror/

#321143 Samsung Fridge - RF261BEAESR/AA - Freezer -20 degrees

Posted by DurhamAppliance on 01 June 2015 - 06:48 PM

Great job of keeping your sense of humor Bro Tone! You've just experienced what's called The socratic method (some call it the ahole method) of teaching. It does work...I know... I endured three long years of it as many law schools use it. My torts professor would burn my ass day in and day out.. but in the end, I received the Book Award in Torts. So when I am being an ahole.... it's only out of caring..... now... once again, quit wasting my time and go read a damn manual.

#321140 Samsung Fridge - RF261BEAESR/AA - Freezer -20 degrees

Posted by DurhamAppliance on 01 June 2015 - 05:59 PM

ok...I will post it.... and let's interpret it... not just about the temps but about your question regarding the ice off indicator:


Interior Temperature of the freezer will be set to -14°F until the ice bucket is full. When the ice bucket is full, the freezer will maintain original set temperature. Also, whenever some ice is used, the freezer will again set to -14°F. Selecting "Ice Off” will allow the freezer to be controlled by the set temperature. ***NOTE*** If water is not hooked up, the freezer will always be at –14°F unless “Ice Off” is selected."

ok...it says " ice off is selected ". That means when engaged the words "ice off" will appear or otherwise be indicated. No need to go through mental gymnastics. So when selected, The interface will say what? right .. it will say "ice off". And if the ice is on.... it will say or indicate..... nothing. See, I told you together we can figure it out.... lol...now you know what's coming next, right?.....well we might as well get it over with....here comes:

Now go read a damn manual and quit wasting my time

ps yeah, i could have simply answered your questions, but after putting you through this, Do you think you will ever forget this little samsung idiosyncrasy, again?

#321125 Ge profile fridge. Water Under Deli Drawer

Posted by DurhamAppliance on 01 June 2015 - 04:50 PM

Of course there is a hole... cannot be fixed? the big dummies! . I already told you the only design flaw... You wanna prove them wrong?
Here's the deal, if you have the time and patience, I will walk you through this repair... in return, you must call up each of those repair guys and tell them two things 1) tell them I said they suck...and 2) tell them next time when they have a customer with this issue refer them to you... lol..because by the time we finish, you will be more qualified than them.. deal?

#321113 Samsung Fridge - RF261BEAESR/AA - Freezer -20 degrees

Posted by DurhamAppliance on 01 June 2015 - 01:38 PM

Bingo! Whenever the ice bucket isn't full, most Samsungs will drop temps in freezer section to -14°f to speed up harvesting... this overrides customer's freezer setting and happens each time ice bucket is not at maximum fullness unless the user interface is set to "ice off."

Your customer may had the fridge set to "ice off" previously but the new board is probably now at the default "ice on" setting. If they are not using their icemaker... have then set interface to "ice off."

#321101 Samsung Fridge - RF261BEAESR/AA - Freezer -20 degrees

Posted by DurhamAppliance on 01 June 2015 - 11:26 AM

No the refrigerator is probably working normally ..check your Samsung documentation. As I always say, don't just read the part of the manual that you think applies to your issue.. read it all... read the side notes, photo captions, everything and learn how these things think... it's quite different from other manufacturers refrigerators .... then come back and answer this question

What will a Samsung do when the ice bucket isn't full?

After we've addressed that question, we can move on to something else, if necessary.

#321083 Ge profile fridge. Water Under Deli Drawer

Posted by DurhamAppliance on 01 June 2015 - 06:50 AM

If it is a drainage problem, and I suspect that it is, and if done properly, there will be no recurrence of the problem. Search this site for "Samsung drain*" and you will find lots of info.

btw, your previous problem was also caused by the drainsge issue as well. Standing water in the drainage tray sucked up by fan motor causing ice to form around fan motor. That was the noise you heard. The board will stop sending power to the fan to protect itself. Also, if any of the Styrofoam on the evaporator cover was damaged, you may have to replace the cover... the cover includes a fan and compartment sensor.

Your refrigerator is actually a pretty good one when compared to compatible fridges. This drainage problem is common but less problematic than the common problems found on similar fridges. I can do this repair and make it last by installing a piece of wire as a drain probe, modifying duckbill, steaming (i take my time) the evap cover to remove it without damaging, clearing the drain line (you must visibly see the water drain into the tray undeer the fridge) , and moving the evap thermistor to the center of the evap. No parts needed.. it takes me a while though and the labor aint cheap... but once done.. no more problems. After three years I've only had one call back... and that's because the drain line was frozen waaaay below the drain hole and I did not visibly check to see if the test water entered the tray under the fridge. That will never happen to me again.

The only engineering failure that causes this problem is the drain probe Samsung installed is too short and doesn't sufficiently keep the drain from freezing over.

In essence, this little probe doesn't prevent the drain from freezing over causing water to pool, causing the fan to suck up water, causing the water to form ice around the fan, causing the fan to get blocked, causing the board to shut the fan circuit off, causing temp problems and water to pool under crisper trays, causing customer or tech to forcibly remove the evap cover, causing the evap cover to break, causing subsequent air infiltration through the evap cover to cause excessive frosting,causing subsequent frost. and drain problems. causing fan to. freeze up once again, causing tech or customer to erroneously believe fan motor and/or board is bad, causing replacement of expensive parts that don't fix the problem, causing tech and customer to say " Samsung sucks."

I gotta tell ya, after doing countless of these repairs and following behind "experienced" techs and "mechanically inclined" diyers who replace good boards and fans without clearing the drain and then reinstall a damaged evap cover, it aint the appliance that sucks.

#321008 Refrigerator thermistor wire splicing

Posted by DurhamAppliance on 30 May 2015 - 07:31 PM

GE now says dielectric grease is better than silicone and they recommend it. They found that even the rtv silicone shrinks over time. The dielectric grease keeps the connection water proof

#320859 Whirlpool Refrigerator WRF560SEYM00

Posted by DurhamAppliance on 28 May 2015 - 03:07 AM

I'd be willing to bet it was changed already if they said something in the freezer was changed.

I'll take that bet. I bet the servicer changed the defrost limit....

If he changed the board but the problem was just a thermistor, that tells me the previous tech probably didn't know what he was doing.

I bet he was using old diagnostic methods on a machine with newer technology... ie he checked heater and limit... they probably checked out ok, so that leaves the board.... so he changed the board and then changed the limit for good measure. Probably wasn't aware of a thermistor.

So Bro Bryan, get your money ready as I have faith in and am banking on the current sad state of appliance techs. Why not? I witness or read about it on a daily basis.

#320840 samsung rm255lash

Posted by DurhamAppliance on 27 May 2015 - 08:21 PM

sounds like either a defrost problem, sensor failure, fan failure or three way failure....
provide temp information on all 4 compartments please.

ps...If i am actually going to talk you through a 4 evap (dual loops with a 3way switching between two loops) 4 door Samsung fridge repair.....I think it's best that you upgrade your membership so you can obtain the technical documents. Otherwise this undertaking may be enormous

#320761 Whirlpool ice maker

Posted by DurhamAppliance on 26 May 2015 - 12:12 AM

As stated in the first video posted above, make sure to unplug the fridge for 5 seconds prior to initiating test. According to Whirlpool, not doing so will lead to a no lamp situation as well.

Also prior to testing optics make sure the icemaker harvesting fingers (see red arrow below) are at normal park position.

#320725 Samsung RF4289HARS Refrigerator FlexDraw water leak

Posted by DurhamAppliance on 25 May 2015 - 10:53 AM

You have a defrost drainage problem in your fresh food compartment.... search the forums for something like "samsung defrost drain" and you will find tons of info

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