I've heard, if the loss of neutral is the power company's fault,
then they are responsible for the repairs / replacement of devices ..
unless it was from an electrical storm (act of God)
This is correct, and many people do not know this. I ran across this post by accident and figured I'd chime in. If the grounded conductor goes you now have a series circuit between the 2 hots shooting voltages around 160-180.
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