I was on the Bosch techline once when the guy casually dropped this bombshell on me:
"Is the customer diluting their fabric softener?"
Turns out for Bosch front loaders, Bosch recommends diluting fabric softener with equal parts water to fabric softener. All sorts of fun can come from a Bosch gunked up with fabric softener, including phantom leaks, gummed up siphoning, and premature wear to rubber.
- Samurai Appliance Repair Man likes this