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Member Since 12 Jan 2011
Offline Last Active Yesterday, 03:35 PM

Topics I've Started

WMH31017AS1 - intermittent heat microwave

21 February 2015 - 04:18 PM

Call was for "no heat" on an OTR.  


Got out and the problem was a little more complicated -- the no heat is intermittent and doesn't follow any pattern the customer can find.  


This model cooks on both sensor (popcorn and baked potato settings, for example) and on strict-time cook.  The customer tells me both can work well or fail.


Door switches test correctly, before and after use.  No resistance over .3 ohms. 


I was able to access the diode and capacitor, they test correctly. 


I ran the unit for two minutes and got a rock solid 120 VAC out to the high side from the control board.


I then ran the unit a few more times, and it worked every time.  On one of these times, I did an amp draw and it was a rock solid 15 amps, no variation.  Label says 1800 watts so this is bang on. 


Right as I was telling the customer I couldn't make it fail, I turned it on and didn't hear it energize.  I took the control panel off and turned it on again.  This time the amp draw fluctuated wildly between 13.25 amps to 14.5 amps. 


I am really not sure where to go with this, other than telling the customer to call me when it's always dead. 

SpeedQueen Washers AWN412SP* - tranny problems -- could it be us?

06 February 2015 - 06:31 PM

Our store has sold a number of SpeedQueen washing machines in the AWN412SP111TW01 model series.  Of those, 4 have come back with bad transmissions -- symptoms are the same -- crystallized belts, descriptions of a burning smell, motor turns fine off the belt, idler pulley is good, tranny is locked and doesn't move at all.


We're researching how to do a tranny swap on these and it's not the easiest thing in the world -- our shopping list includes about 10 items.


Here's my question: There are about 12 trannys in Marcone's whole system at this point, and our shop needs 4.  I at least have to look at the possibility that the problem is on our end. 


Is there anything in the transport or installation of these machines that could conceivably kill a transmission off?  Our shop had multiple sealed system failures until I insisted we change our uncrating procedure and we haven't had one since. 

GE Washer WPGT9150HMG -- disassembly instructions needed

23 January 2015 - 05:45 PM

Did a history search and Reg PM'd one a while back but that's the only thing I can find for this model number.  I need to disassemble it and put in a new lid switch. 

WEE730H0DS0 --Slide in range with bad fan

15 January 2015 - 06:09 PM

Oven does not start. Shows F8E0, "low fan speed" error code.


Checked memory, this is the only error code. 


Tech sheet says resistance of cooling fan should be 25 ohms.  I got 103.  


Tech sheet also says to check the "hall sensor".  The control board is supposed to be sending the hall sensor 5VDC, which it is doing.  


However, I can not find the hall sensor on the parts breakdown.  Since this is a four-month old unit I'd like to cover all the bases (ie I am getting out my 12 gauge.)




1)  Is the hall sensor in the fan assembly itself? Is this one of those things that has a different name on the parts drawing than it does on the schematic? 


2)  I can not find a service manual for this on Service Matters.  From the parts drawing, it looks  like the procedure to replace the cooling fan would be to 

a) remove the control panel and disconnect the cooktop

B) remove the cooktop

c) remove the side panel

d) replace fan and reassemble. 


Anyone have an opinion here? 




JenAir cooktop JGCP636ADP -- no ignition

06 January 2015 - 03:31 PM

Left rear burner has a weak spark.  Changed wires on the spark module, and still had same result -- tiny, dim spark with no ignition. 


The service manual seems to tell me that I need to remove the whole cooktop to replace the burner. 


However, when I look at the burner picture, it looks like a straight two screws and lift out:  http://www.repaircli...4007734/1009482


That said, when I was out on the unit today, I took those screws off and it didn't budge a bit.  Corrosion?  Insufficient machismo?  

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