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noviceman

Member Since 23 Mar 2011
Offline Last Active Mar 25 2011 02:30 PM

Posts I've Made

In Topic: Fisher & Paykel Ecosmart washer GWL11 wont drain

25 March 2011 - 02:30 PM

You were all very helpful - THANKS! I tried to buy parts using your service but you don't sell Fisher & Paykel parts. I called www.fisherpaykelparts.net at 877-616-7278 (spoke to Greg). He was also very helpful and walked me thru the diagnostics.

I had drained the tub last night with a siphon hose. By pouring the water (out of a collection tub) into the laundry sink I noticed a lot of suds so the machine had not removed the water from the original wash cycle = Rinse cycle had not begun.

I went through the Diagnostics with Greg because water was not draining so I needed to first eliminate the pump as the problem. Here are the steps I took:


1. push Water Temp down and Power button at the same time (listen for 2 beeps)

2. push Water Temp down to see if water will go into basin (so it touches agitator)

3. push Regular button to drain water (if no draining and it just hums, water pump is eiter obstructed, or shorted out due to rust/corrosion)

4. pull machine out from wall 10 inches

5. tilt machine against wall and put paint can below left front corner (for safety reasons) to hold off ground

6. inspect pump below lower right side with a flash light.

7. Mine had a paper towel wrapped around the fan (put there last week to soak up water on the floor…)

8. Clean off any debris or anything that could plug fan blade (I took a tooth brush and wiped away any dust.)

9. push Water Temp down and Power button at the same time (listen for 2 beeps)

10. push Water Temp down to see if water will go into basin (so it touches agitator)

11. push Regular button to drain water (if it works then pump is not the problem)

12. push Power button once you see pump is working or it will run pump forever.

Thru this forum and the F&P parts site I saved a service call. Very helpful - THANKS!


In Topic: Fisher & Paykel Ecosmart washer GWL11 wont drain

24 March 2011 - 12:31 PM

Thanks for responding! I don't have the same wording above the loghts on my front panel. The "Wash Progress" light scheme I have does have 8 LED's ights but only 3 have words below the LEDs - the green Wash (3rd LED), orange Rinse (6th LED), red Spin (8th LED) and all 3 are illuminated. The other 5 LEDs amongst the 8 are not lit currently and seem like they just help you determine progress thru the entire cycle.

It had been 24 hours so I plugged in the power cord again, advanced everything to the Rinse cycle, but just the low hum occured again - a sound similar but just 10% as loud as the normal drain and spin noise. No water draining. Basin is still full and after 10 minutes the machine stops and gives a constant beeping sound so I unplugged the power cord again. I tried the same thing again but this time advanced everything to the Spin cycle, but just get the similar 10% as loud as the normal spin noise. Tiny bit of water will spit out of the hose every 15-20 seconds but it's not impacting the full basin. I paused and then turned off the machine expecting the same constant beeping sound after 10 minutes. It just seems like the machine can't release the water following the rinse cycle so the drain and spin process occurs at 10% the normal rate because the basin is full of heavy water.

I figured out you could be alerted to replies so I will now know when someone responds - THANKS AGAIN!

The basin is full of water so I can't look under just yet. I will do that as soon as I empty the water - by hand if necessary.


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