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Scot Scheuring

Member Since 24 May 2011
Offline Last Active May 25 2011 12:10 AM

Topics I've Started

LG WM3988HWA Washer/Dryer Combo No Longer Drying

24 May 2011 - 05:48 PM

Hello!

Was trying to find a solution to my problem, and just discovered this forum. I have an LG WM3988HWA washer/dryer combo unit that I've had for 2 or 3 years now. It's been working great and never had a problem with it until the other night. It seems to be washing, rinsing, and spinning the clothes fine, but isn't drying them. When the wash/dry cycle completes the clothes are completely soaked, almost like they didn't even spin. I've gone through and cleaned everything I can think to clean, seems to be draining OK, etc. I found what appears to be some sort of vent on the back just below the water inputs. This vent is not identified anywhere in the user manual, and is not shown in any of the diagrams of the rear of the machine. When I first noticed it I saw lint coming out of it. I pulled a TON of lint out of the thing (the deeper lint was damp/wet), and it appears to be clear now as far down as I can see into it. Thought maybe that was what was causing the clothes to not dry, and I can now feel warm/moist air coming out during the dry cycle...but they are still not drying. I've Googled until my Googler is Googled out and haven't found much of anything helpful. I found something for a different model combo unit (which I assume is similar) at the http://answers.lg.com/ site that mentions regular maintenance every 6 months and clearing lint/lint clogs from the heat exchanger...but it doesn't go into any detail explaining where the heat exchanger is and how to clean it. I'm wondering if this may be the issue since it's never been cleaned the whole time I've had the unit (and neither had that vent in the back). Was wondering if anyone on here could help me out with this or point me in the right direction as to what to do/look for.

Thanks!!
tttttt


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