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Member Since 27 Dec 2011
Offline Last Active Jan 02 2012 09:17 PM

Topics I've Started

Maytag Neptune MAH9700AWW, E3 & bE error code

28 December 2011 - 09:08 AM

I have a 6 year old Maytag Neptune MAH9700AWW washer that is giving me some trouble. I paid for a technician to trouble shoot in hopes of just replacing the bad part for error code E3. Technical bulletin from June 06 points to the Hall Sensor at fault. Unfortunately I needed to buy a new motor because the Hall Sensor is part of the motor and not removable. I decided to replace the motor myself to save money. I got the part online but so far have not been able to get one shipped to me in good condition. The electrical connector was broke on both motors I received. After receiving the second motor I could not tell the connector was bad until after removing my existing motor. I ended up putting the old motor back on which leads to my question.

The E3 error usually shows up on the final spin cycle or a rinse spin cycle. It does not always show up during a wash cycle. After putting the old motor back on, I’ve been getting a bE error, “Motor tach signal exists without motor running”. This is where I’m stumped. I can’t find any thing to tell me what causes the bE code. Do you have any ideas?


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