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Member Since 22 Feb 2012
Offline Last Active Yesterday, 09:14 PM

Topics I've Started

Built in Kitchenaid ridiculousness

19 August 2014 - 10:02 PM


So I came upon this refrigerator today. Someone cut out the hot gas drain pan loop as well as the mullion. Then crimped the hell out of the mullion lines. Then they installed this bad boy I posted above. This heater pan was wire nutted to an extension cord and plugged into an outlet being powered 24/7. This pan heater burned a huge spot on the floor underneath and melted his jerry rigged drain tubing haha. Who does this kind of crap!?!? Needless to say we told them we aren't touching this mess.

Fun day...

12 August 2014 - 05:24 PM

I ended up dealing with two ridiculous customers. The first was an elderly lady with a ice storm in her freezer due to her ice maker fill tube leaking. This is a 3 year old Whirlpool, which is obviously out of warranty. She said do I have to pay for this repair? Yes ma'am it is out warranty. Well I didn't do it so why should I have to pay! Because its out of warranty that's why. Well I'm not paying. I yelled back that I won't fix it then! I'm going to call your shop. Go ahead and call them! She proceeds to tell mw this is stealing charging her for something she didn't cause. At this point I'm pretty pissed because now she is questioning my intergrity by throwing out the stealing comment. Let's also mention I worked through my lunch to help her out with her bill because she's elderly. Then she wanted to tip me because I did a good job cleaning up all the water in her fridge and freezer section. I refused the tip. As a friend once told me," no good deed goes unpunished. "

My second ridiculous customer was on a 1.5 year old Frigidaire upright freezer. They had a sealed system problem. I gave him a quote. Then he goes on and on about how we lost a customer because he bought this freezer from us blah blah. I tell him you are buying the same product no matter what store you go to, and we don't make this machine. Well you all lost customer! Tell your boss that! Charge me $100 trip and don't even put it towards the repair blah blah. My boss calls him and explains they should call Frigidaire to see they will help the customer. The wife calls back in tears saying they won't pay for unless she buys a 3 year extended warranty. I'm sure glad this day is over with.

Voicemail messages

22 July 2014 - 05:44 PM

Am I the only one who gets people that have their voicemail recording with the customer reciting bible verses? They always sound creepy because I have no clue what they are even saying lol. It throws me for a loop.

MDE8400AYW- Maytag Dryer

22 June 2014 - 02:16 PM

After reading a couple posts on this I'm just trying to make sense of everything. This is my uncles dryer, and a company came out and diagnosed a bad timer. Basically the unit runs nonstop. Apparently, he was given the wrong timer, and it appears he finally has the correct one. Part number: 33002808

Part number: 33002808

. He has a serial number starting with 23. From what I'm gathering is he doesn't need the new harness assembly since we know the timer is correct according to this post:
Anyone agree to my thoughts on this? I found Q2 burnt up on his intellidry board. I'm thinking I only need this board to fix the issue because he has the new timer. The wrong timer was prreviously installed which is what blew the intellidry board according the other post I linked.
Marcone says the harness is needed with this timer number, but I don't want to drop $80 if it isn't necessary.

New Appliance Service Manual added: Frigidaire Affinity Ultra Capacity Front Load Dryer...

27 April 2014 - 02:49 PM

File Name: Frigidaire Affinity Ultra Capacity Front Load Dryer 7.0 cubic ft Service Manual

File Submitter: BryanS

File Submitted: 18 Apr 2014

File Category: Appliance Repair Manual Pot Luck Supper

Frigidaire Affinity Ultra Capacity Front Load Dryer 7.0 cubic ft Service Manual

PUB 137374800

Click here to download this file

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