My parents Whirlpool Duet has a flaky push to start button. At first I figured it might be a simple mechanical failure of the switch, but I think it behaves oddly for it to be a simple mechanical failure. That is, when you first power on/wake the washer, after making your cycle selections it can take several tries for the washer to acknowledge the Push to Start button has been pressed. However once the cycle is underway, it seems every time I push the button the washer beeps at you to acknowledge the button press but that the controls are locked because a cycle is underway. Weird. I need to take the panel off again and check for obvious issues of freedom of movement, etc. but was wondering if anyone had any experience/quick tips/known issues for this pesky button.
They did have a motherboard flake out and we replaced it last year - since then the washer has been behaving well. They live in a small town and the city is the power company - and they aren't always the most competent at maintaining the power system. The city were making some upgrades and hooked up a new transformer wrong and blew out about half of my parents appliances - that's around the time when the motherboard for the washer also went I'm hoping the issue with the Push to Start button isn't another manifestation from that incident where the whole front panel needs to be replaced.
I have to say thank you to Bravo1961 for his post "How to clean out a bunked-up detergent dispenser in a Whirlpool Duet washer" - my parents have extremely hard water and the dispenser was hanging up. His post and walkthrough was detailed enough that they were able to pop the top of the washer and clean it on their own. Seriously good stuff!