Jump to content


Learn appliance repair at the Samurai Tech Academy.  Learn more.  Earn more.


Use this Search Box to Find Appliance Repair Help Now
Need help finding your model number?
365-day return policy on all parts purchased here, even electrical parts that have been installed!


FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Welcome to Appliantology.org, the Web's Premiere Appliance Repair Resource!

The world-famous Samurai Appliance Repair Forums


You can post a question and get repair help for FREE! Click here to get started.


Already a member of the Appliantology Academy? Just sign in with your username and password in the upper right-hand corner of the screen.

 


Vets Appliance

Member Since 05 Jun 2012
Offline Last Active Oct 17 2014 09:23 AM

Posts I've Made

In Topic: recurrent HE problem, LG dishwasher

25 April 2014 - 09:09 AM

If the original part is listed as being replaced by another part number (sometimes noted as "r/b") then I'd use that along with PDuff's info about a software error to lean on LG in order to get them to send you new parts. After all, it's their error "that damaged the machine"....

 

Key phrase there.

 

"If I damage the machine then LG doesn't have to cover the repair under warranty so I shouldn't have to pay for a repair that is needed because your company's error damaged my machine, right?"

 

Then be silent.... first one to speak loses.

 

A smart CSR will ask you to hold and bump you to a supervisor rather than answer that question.

 

Scott


In Topic: refrigerator GI5SVAXVL00 Ice maker works, ice and water dispensers do not

25 April 2014 - 09:01 AM

Just checked back on this one... I thought all the boards had already been swapped?? Maybe I misread it.

 

Glad it all worked out and grats to STW :)


In Topic: Fisher paykal dish drawer dd603. Water seeping into opposite drawer

22 April 2014 - 12:39 PM

Wait... a rep told you to install the connector vertically? Are you serious??

 

Not no but hell no. I've been out on over 50 warranty calls that were due to messed up drain installs. Most common issues were:

  • Both no high loop and no air gap (plastic double hose bracket tossed aside because no one knew what it was for).
  • Y connectors hacked with a utility knife (more common than you'd believe).
  • Vertically installed Y connectors with the double ends facing down (Can you say "G-R-A-V-I-T-Y"?)

By the way, check valves work great under pressure but often seep when in a (very gentle, no pressure) gravity feed situation because the water isn't really pushing on the rubber flapper. Without pressure pushing on the flapper it doesn't seal very well and the water can then gently, slowly, seep through.


In Topic: Fisher paykal dish drawer dd603. Water seeping into opposite drawer

22 April 2014 - 09:26 AM

 

Ok, the Y adapter is going vertically into an air gap and to the disposer, should there be a loop pre air gap?

 

Noooooooooooo!!!!!!!
 

That be the problem.

 

The Y is designed to go horizontally into the disposal.

 

The unit should have been installed with a double hanger that holds both hoses up in a high loop.

 

If you mount the Y vertically into the air gap then the water flips a U turn and comes back downhill through the other hose instead of continuing uphill into the air gap. I used to do warranty work on these and beat on installers for this kind of thing.

 

Bypass the air gap, just don't use it. Instead use the double hanger and place it as high as you can on the back wall... the double hanger is what gives you the needed high loop in each line.

 

Scott

 

P.S.: Never, NEVER cut the Y piece. If it seems that the big end is too big then you're not installing it right.


In Topic: LG front load washer wm0532hm

15 April 2014 - 09:46 AM

LE error = "Locked Motor Error"

 

If the tub rotates in the wash cycle then LG Tech Assist thinks you're overloading it but according to your description it sounds like your machine isn't even doing that.

 

Beyond that it gets into:

 

  • Checking a list of connectors.
  • Verifying that the motor bolt isn't loose.
  • Verifying that the rotor magnet isn't cracked.
  • Checking resistance values on stator.
  • Checking resistance values on hall sensor.
  • Main PWB issue.

That's the general list. The one I see most often is a failed hall sensor.

 

Scott

Vet's Appliance

Cleveland/Akron Area



FAQs | Store | Memberships | Repair Videos | Academy | Newsletter | Beer Fund | Contact


Use the Appliantology Parts Finder to Get What You Need!
Enter a model number, part number, type of appliance, brand, or even a part description.
365-day return policy on all parts purchased here, even electrical parts that have been installed!

Your Sometimes-Lucid Host:
Samurai Appliance Repair Man
"If I can't help you fix your appliance and make you 100% satisfied, I will come to your home and slice open my belly,
spilling my steaming entrails onto your floor."


The Appliance Guru | Master Samurai Tech

Real Time Analytics