I recently went on a call that a GE SxS PSC25PSSCSS was getting huge icicles or large ice formations coming down from ice maker. I put a new water valve on and a few days later, it was the same thing. So, I went back and noticed that the ice maker was not screwed in properly and it was leaning to the front. This ice maker sits left to right, not front to rear. It was leaning toward the front, so I assumed that it was overflowing when it filled, causing the large ice formations.
This fixed the problem for about a month. I just got a call from the customer today saying they went away for a week and when they came back, there were the large ice formations again in the freezer. They said there was no problem before they went away.
Does anyone know how to cycle this ice maker? The service data is not on the unit.
The temp in the freezer is fine. There are no gaps in the gasket.
Before I was there to change the water valve, they had shut off the water and there was no ice formations with the water off. This is why I replaced the water valve.
I'm thinking it may need a new ice maker.
Any suggestions to this problem would be great.