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BenP

Member Since 06 Dec 2012
Offline Last Active Apr 27 2014 09:09 AM

Posts I've Made

In Topic: Samsung WF328AAW - Turning in one direction only

12 December 2012 - 08:30 PM

Update:

- Problem resolved

- I received the replacement board MFS-WF318A-T0 and it worked flawlessly.

 

So, in case this can help someone else:

- Old motor with the rounded magnets motor DC31-00049A needs the MFS-WF318A-T0 electronics

- New motor with the flat magnets motor DC96-01218D needs the DC92-00240A electronics

 

Both Sears Parts and Samsung were wrong and referenced the wrong board for my washer  WF328AAW/XAA-01

Wife is not getting the new washer (called to cancel the delivery), so no worries yet about giving money to the Chinese.

Thank you all for your help, forums like these are priceless for the DIY.


In Topic: Samsung WF328AAW - Turning in one direction only

08 December 2012 - 01:16 PM

Thanks for answer and help.

I will order the board from RepairClinic and give it a try.

In the meantime, going out to buy a new washer to keep wife out of my back - thinking of a LG WT4870CW

It's a top loader as the wife did not like the smell coming out of the Samsung front loader.


In Topic: Samsung WF328AAW - Turning in one direction only

08 December 2012 - 10:18 AM

Update:

 

- Called Samsung part dept., gave the model and serial number, went on hold for 2 minutes, came back and said they had the part

- I asked what part number it was and they did not want to give it to me, against policy (really??)

- Explained my issue and ask how they can be sure it is the right board for my washer, answer was that's what the database says.

- Also was told that they will not accept returns on PCB (!)

- Placed the order so I could see the part number in the email confirmation

- Part number was DC92-00240A, which is exactly the same part number on the box I received from Sears Parts

- Canceled the order as I do not want another board with exactly the same reference.

Bottom line, Samsung was no help....

 

Questions:

- The Service Manual downloaded here (thanks for supplying it!) reference the board MFS-WF318A-T0 as the replacement part.

- It also references the DC31-00049A as the replacement motor, which is the right motor that is in my washer (the one without the hall sensors replaceable).

Safe to assume it is therefore the right board?

 

Anybody at RepairClinic.com has an idea on the difference between the under 2 parts?

- MFS-WF318A-T0

- DC92-00240A

 

Does RepairClinic.com accept returns on PCB?


In Topic: Samsung WF328AAW - Turning in one direction only

07 December 2012 - 07:57 AM

Thanks for help.

- basket is turning OK by hand in both directions.  No hard point, no nothing.

- learned my lesson about ordering from Sears - key decision for me at the time was that they had the part in stock and RepairClinic was/is out.  Wife wants this thing fixed....

- I will call Samsung per your recommendation.

 

Will post the update.



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