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Member Since 27 Mar 2013
Offline Last Active Nov 25 2014 04:39 PM

#258966 Frigidaire Affinity Front Load Washer E68 Error Code

Posted by AcklandAppliance72 on 24 June 2013 - 07:53 AM

Thanks for your words of wisdom, PDuff and Spannerwrench.  I went back to the customer's house and checked all of the wiring connections.  I discovered that the heater control board had broken loose from the cabinet and was flopping around during a fast spin.  One of the wire connections was so loose that it fell off when I touched it.  I secured it with strapping tape because this woman needed her washer up and running pronto.  (I can replace the broken mounting bracket later.) I did replace her heating element as well, because it had some suspicious corrosion and the PTC thermistor resistance reading was way off.  The unit is working great.  She was so happy that she sent me off with a loaf of banana nut bread (as well as a check for parts and labor-senior discount applied).

#252358 GE washer scraping noise during agitation.

Posted by AcklandAppliance72 on 15 April 2013 - 01:03 PM

Yesterday, I went to a home to investigate a loud noise coming from a 2010 GE top load washer.  This was a high-end model ($700), with stainless steel inner tub, all the bells and whistles (sensors), etc.  The owner thought something major, like the transmission was shot, and he was about to shove the unit outside for the scrap man, and buy a new washer. 


I pulled off the front cover.  Everything looked brand new--no rust, cobwebs, soap residue, oil, or evidence of leakage.  We ran a small load, and the unit worked fine.  He put in a larger load, and when it started agitating, it let out a scraping noise that could be heard from outside, even next door!

I grabbed a flashlight, lay on the floor, and noticed some metal shavings.  It took about a minute to observe that when agitating, the pulley was scraping on the bottom plate toward the back of the unit. 


The owner told me that he had just moved into the house, and had used a dolly to move the washer down the stairs. Yep, the bottom plate was bowed upward just about 1/2 inch, which was enough to cause the pulley to rub on it.  A little CAREFUL bending, and the machine was running smoothly!



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