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Member Since 15 Apr 2013
Offline Last Active Today, 10:18 AM

#301268 Whirlpool washer WTW6800WL1, shaking

Posted by MicaBay on 18 August 2014 - 09:49 AM

Also, lift the basket and make sure there isn't too much side to side play.

#299803 Whirlpool Duet Washer W10252714A squeaks

Posted by MicaBay on 28 July 2014 - 06:10 PM

I think I am out of luck.  The drum will barely even turn now and not without grinding.  That is manually.  So to answer Thirstytech:  yes.  I watched a video on replacing the bearings (ok most of it).  Is this even possible on this model?  I am hearing no because it is all essentially one big part, so to speak.

pop the back panel off and get eyeballs on that big pulley.  look just beyond that pulley at the bearings?  do you see a trail of rust coming from the bearings?  if so, you need a new washing machine.  If so, here's the cloths washer that we get the least amount of calls on:  http://www.acehardwa...&pla=pla_964453

#299630 Maytag Neptune MDE5500AYW Moisture Sensor

Posted by MicaBay on 26 July 2014 - 02:59 PM



Here, I spent a few minutes of my only day off this week to snap a couple photos of a Maytag Neptune Electric Dryer moisture sensors connections, just for you!

Edit: the wife wasn't pleased with me when I took her dryer apart for a photo-shoot. But that's okay, it gave me something to do besides the dishes :-)

#299038 My freezer don't seem to work

Posted by MicaBay on 18 July 2014 - 11:19 PM

"We have an old freezer that's not really cold enough" . . . . . They are great customers and great people. All I could do was scratch my head about how the hell do you defrost this thing?? It had to weigh 1000 pounds. I tried to tilt it and it wouldn't budge, I just started laughing.

:woot:  unplug it... see you two weeks from tomorrow!

#298967 Whirlpool Freezer not freezing EV160NZTQ02

Posted by MicaBay on 18 July 2014 - 08:24 AM

Thank you, that is what I did, I marked it with a sharpie and came back alter and it did not advance. I obtained a new one and replaced it. So far it appears to be working. I will need to keep an eye on the frost build up for the next few days.

Good job!  ...just too be clear, you did manually defrost all the frost yes?  If not bust out the ole defrost tools (they look very simlar to shape and build as a hair dryer, but they are) and get er done.

#298827 GE gas range JGSP28SEK4SS bake ignitor screws hard to remove

Posted by MicaBay on 16 July 2014 - 06:44 PM

Thanks for the responses, everyone! I'm going to try dish soap on the threads and tightening the screws before attempting to remove them. I'm actually looking forward to my next oven repair, now! :biggrin:

Sometimes its tight to get some soap on the thread of the screws....  be creative, use a small flat tip screw driver if need be.  It is well worth it.

#298743 GE gas range JGSP28SEK4SS bake ignitor screws hard to remove

Posted by MicaBay on 15 July 2014 - 10:40 PM

Best method yet.... dish soap, all kitchens have them, so no need to stock some on the truck.  Just add a small dab on the threaded side of the screw and work it back and forth slowly....  In the last 18 months that I've been doing appliance repair full time, we have only had to drill out one screw.....  and that was mainly because i got inpatient and forgoed the dish soap....

#298734 Jenn-Air dual fuel range JDS9865BDP -- uneven heating

Posted by MicaBay on 15 July 2014 - 09:04 PM

Thanks for the thoughts. Love that tip about the cookie sheet.

Customer was pretty frustratingly vague -- "I don't bake very often; when I was cooking cookies at Christmas I noticed the ones on one side were underdone and the ones the other were overdone." Because she waited 7 months for the service call, she didn't really remember which side was which.

I asked about the airflow because I noticed my temp probe bouncing around like crazy. Set oven for 300, first high was 375, first low was 288, second high was 356, second low was 340, etc. Normally I'd slam dunk that as a control board, (do have one on order) but it occurred to me looking at the unit that I was not sufficiently clear on how it draws air in. Didn't seem likely, but I have been very surprised before.

The very first high and low I usually dismiss because the cabinet and racks are still absorbing the heat. It's about constancy of the differntial.... Appliancman has a good blog on a different method involving a castiron pan and using the lazor tempature reader.

#298495 Jenn-Air dual fuel range JDS9865BDP -- uneven heating

Posted by MicaBay on 12 July 2014 - 10:53 AM

What are the temp differentials in the middle of the oven?   What baking pans do the customer use?  Once had a customer who used a cookie sheet for everything, that fit snugly in the oven... not much air flow around each of the 4 sides of the pan.  

Are the customers preheating for 20 mins or more?  (just because the computer says it is preheated, doesn't mean it actually is.)  What kind of products are they having troubles baking?  (frozen pizza vs a nice fine cake?)

#298493 Kemnore 795 510 140101 Ice maker not working

Posted by MicaBay on 12 July 2014 - 10:41 AM

What is the actual tempature of the freezer?

#297799 maytag mhwe201yw00 wont spin up high/never stops

Posted by MicaBay on 02 July 2014 - 11:30 PM


Have you checked your drum bearings?

#297792 Kenmore Fridge 106.54603300 Thermistor Test In Service Mode

Posted by MicaBay on 02 July 2014 - 10:01 PM

But the thermistor readings are not 0 for Pass. The incoming air at the diffuser is not coming in.

Is the diffuser actually opening?  You said you can hear the motor, but can you visually see the diffuser opening?  


One of the more common items to be replaced on these WP sxs are the diffusers.  Along with Icemaker/water related parts.

If you hear the motor of the diffuser running but it isn't actually opening or closing, bingo bad diffuser.


Part number: AP3084126

Part number: AP3084126

#297788 Can I wire a 4 wire receptacle to a 3 wire source?

Posted by MicaBay on 02 July 2014 - 09:24 PM

#297782 Can I wire a 4 wire receptacle to a 3 wire source?

Posted by MicaBay on 02 July 2014 - 08:46 PM

I am swapping out a gas dryer for an electric one. The plug coming out of the dryer is a 4 wire 30amp 240v plug. The receptacle on the wall is 3 wire. So I bought a 4 wire receptacle and tried to swap them out. But I found the wire coming out of the wall only had 3 wires in it: black, red and white. I.e. no green ground wire. Can I install the 4 plug receptacle and leave the ground plug empty? Or do I need to get a 3 wire plug and swap out on the dryer?


Absoultly not!  Just leave it a 3 wire receptacle...  Not only is  this creating a potentially dangerous situation, it would be a NEC (national electric code) violation.  


Go buy a three wire cord and install it properly on the dryer.  If you don't have the skill to do this, please please, please, spend a little money to protect your self and your property.

#297712 WP GX5SHTXTB01 not starting properly, pulling 30 amps at start

Posted by MicaBay on 01 July 2014 - 06:51 PM

My compressor is the embraco. We had a pretty big t-storm last night, several power outages. I just don't see how a board could impact a pretty "dumb" circuit...the fridge is only 2 yes old...since I bought a houseful, plus a w/d set for the in-laws, vendor says he will replace comp. For half price...may make it more worth it! But I've got to say, I am now concerned about this board...

Thanks a lot for your input!

Surge protectors are your friend.  I would look at either the board or the start device.  There is usually (not always, but usually) physical damage to the start devices.... take it off of the compressor and shake it.... does it sound like a baby rattle?  Yes?  bingo, replace it.... if it sounds like you are shaking a rock... look closer at the jazz board.... order both, return the one that doesn't fix your problem.  Part number: AP5787784

Part number: AP5787784

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