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Member Since 17 Apr 2013
Offline Last Active Apr 24 2015 02:34 PM

#318580 Whirlpool DU920PFGB3 Leaking from the bottom

Posted by PDuff on 24 April 2015 - 02:23 PM

If your seeing water on the flywheel/slinger above the motor it is due to an impeller shaft seal leak.

I've gushed about this style model in previous threads, particularly the motor, which I like most of all. Energy Star runs away screaming.

If this was my unit, knowing replacement motors and controls are still available (surprisingly), and knowing the cost, I wouldn't hesitate replacing the motor/sump as an assembly. Easy to do and it comes with a new tub seal. Just might get another 10 years out of it, which is something none of us can say about the newer dishwashers being sold today.

If interested, the part number is Part number: W10428773

Part number: W10428773
. Just type it into the Appliantology Part Finder field below and git er done!

#317753 GE Dishwasher GLDT690TWW Fills, Drains But Will Not Wash

Posted by PDuff on 14 April 2015 - 12:02 PM

New design motor that I haven't played with yet.  Depending on the current voltage reading at the motor, sounds like a failure under load, maybe at the PCB or wiring harness.

#317745 LE error code on LG WM2487HWM - Main board failure?

Posted by PDuff on 14 April 2015 - 11:06 AM

I've had worn/damaged inner baskets and rear tub bearings result in the LE error code.  Push up on the front lip of the inner basket and feel for any looseness or play.

#317742 Maytag Neptune dryer grease?

Posted by PDuff on 14 April 2015 - 10:46 AM

I never use any lubricant on dryers.  Whenever I replace a support roller or idler pulley, I usually clean the shaft with emory cloth until it's smooth and shiny.  Never had any issues.

#317509 Kitchenaid ice machine Kuic18nnxs

Posted by PDuff on 10 April 2015 - 09:57 AM

Sounds like excessive compressor run time.  Is the unit producing any ice?

#317404 Replacement of Ice Chute Door for a built-in refer KSSC36QTS

Posted by PDuff on 09 April 2015 - 01:38 PM

With the in door ice bin, after using the crushed ice dispenser, switch back to cubed ice and runs the dispenser until the remaining crushed ice is removed form the crusher assembly.


Even if you never use the crushed ice setting, warm air intrusion wreaks havoc with the in door bin.  Whirlpool recommends removing and cleaning the bin and crusher assembly at least once every two weeks.  I advise my customers to do it at least once a week.

#317403 LG French Door LFX25975ST Not Cool Enough

Posted by PDuff on 09 April 2015 - 01:28 PM

The absence of error codes displayed and a running compressor sure seems to indicate a sealed system problem.

#317402 Mod 253.44302400 Kenmore Elite S x S

Posted by PDuff on 09 April 2015 - 01:20 PM

Sure sounds like an issue with the main control.  Once you got a heartbeat and the unit was operational, any unusual displays at the interface?


There is a diagnostic routine for Frigidaire's Beta and Gamma controls, just not sure if it applies to this Kenmore.

#317398 Magic Chef MCBR1010W cold but not freezing

Posted by PDuff on 09 April 2015 - 12:36 PM

According to the frost pattern on the evaporator, you have a sealed system problem.  Whether it's a restriction or more likely a leak, the repair may cost more than that unit's worth.

#315356 Psychic Fun on Friday the 13th

Posted by PDuff on 13 March 2015 - 01:51 PM

Just took a call from an in-home caregiver calling for service on the homeowners washer.  While she was giving me the homeowners information I recognized the customers name from the caller id from a phone call I received earlier today. 


The earlier caller was calling around for estimates to repair a GE top load washer that wouldn't fill.  I advised her of the service call charge and that we would have to check the unit before rendering an estimate.  She said thank you and hung up.


So after the caregiver gave me the homeowners name and address, I tell her that it's a GE top load washer that wouldn't fill.  She must not have known that the homeowner had already called around because mystified she exclaimed, "Oh my God, how did you know that!"


Without missing a beat I say, "It's what we do."


Happy Friday the 13th!  (Winning lottery numbers available upon request)

#314854 Whirlpool Duet Washer Model #WFW9450WWOO

Posted by PDuff on 06 March 2015 - 12:36 PM

Slow fill could still be an issue, especially the cold water side of the inlet valve.  But the fact the unit drained completely but didn't spin properly in the component test could indicate a problem with the pressure switch and/or hose.

#314848 GSH22JFREWW - Evaporator Fan Motor Not Coming On

Posted by PDuff on 06 March 2015 - 11:06 AM

If this repair is for a customer, and knowing the GE evap fan motors' penchant for taking out the motherboards, consider pricing out and replacing both components.  Even if replacing the fan motor gets the unit up and running, it may be a different story after a couple of days.

#314847 Kitchenaid Wall Oven Model #KEBC208KSSO

Posted by PDuff on 06 March 2015 - 10:51 AM

The thermal cutouts can be checked at the control section.  For the upper oven TCO check continuity from P18-2 (orange) to the red wire at the terminal block.  Should show closed.  And as Brother Durham advised, the unit will have to be pulled to replace the TCO, so charge accordingly.

#314217 Sub zero650/s

Posted by PDuff on 26 February 2015 - 04:39 PM

EC 24 indicates a defrost underheat problem.  Plus the refrigerator evaporator thermistor is reading a little on the cold side.  And since it's too cold in the refrigerator section, it appears the refrigerator compartment thermistor is not reading correctly.

#314215 Frigidaire front load washer Model GLTF2940FE2

Posted by PDuff on 26 February 2015 - 04:30 PM

It's good to be able to pre-diagnose and complete a call on the first trip, but it may backfire with this type of customer.  Especially when it could be just a drain restriction.

Advise the customer you'll have to check the unit before rendering an estimate.


That's funny.  While typing this reply, I received a phone call from a customer wanting to know how much to repair an Affinty washer that won't spin.  I advised him of the service call charge and that we would have to check the unit first.  Small world.

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