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Kokanee Ranger

Member Since 22 May 2013
Offline Last Active Mar 28 2014 09:41 AM

Topics I've Started

The “Pods “ have landed in Vancouver's soft water !

10 July 2013 - 02:44 AM

You have all seen the advertisements “ any size load , any size machine “


Vancouver has the softest water in the country at 3.0 mg/L, we're a fraction of the 123 mg/L national average of the largest Canadian cities and most U.S. cities as well.


If you live in an area with soft water or have the ability to greatly soften your water … the ” Pods “ are not for you . They are front load washer killers.


I give you three examples , in every case “pods “ were the only detergent found in the laundry room.


Whirlpool Duet ; Compliant, load noise when in spin . Unit is 15 months old and had a 12 month warranty on all components . I could lifted the wash basket 1/8 “ all the way around . Told the customer it would be a $650 repair. Advised them to call Whirlpools 1-800 number and complain bitterly , logically and don't loose you cool. I thought they might get the parts covered , to my surprise Whirlpool covered th total cost of the repair under warranty.


Bosch Axxess ; Unit was dead , Unable to get into diagnostics . Changed out main control board. Found a lot of black carbon dust. Could not get the wash motor to move in diagnostics. Changed out wash motor . Luckily both parts were covered under Bosch's five year warranty . Only Labor charges applied.


Full size L G washer ; Making strange sounds ! When tested under a normal wash , motor would turn one direction then stop , but the basket would keep turning and a wheer sound was heard . Would turn the other way and again the wheer after the motor stopped.. Found the plastic spline on the rotor striped out. Part was covered under L G 's 10 year warranty on direct drive motors. The upgraded replacement part had a metal spline.


This is the sheet I give to most of my costumer with over soaping issues .


The use of detergent in Greater Vancouver's soft water


All detergent are formulated to work all across North America. If you lived in Calgary you would use the recommended amounts or more because of the hight mineral content found in there hard water. In Vancouver's soft water the recommended amounts are TOO MUCH for your dishwasher and front load washers.

Dishwashers; I see a growing number of costumers using prepackaged tabs and gel packs. Often they are samples included with new dishwashers. Even thought they are very convenient, they contain FOUR TIMES more detergent then you need, and cause poor wash ability and poor draining.

I do not recommend the use of dishwasher liquids as they tend to foam up easily and again cause poor wash ability and draining. Bosch and other European manufacturers do not recommend the use of liquid detergents in their dishwashers. They tend to use less water and foam up more easily.

I recommend 1 tsp of powder. Thats ONE TEASPOON of Cascade, Crysttal or other name brand granulated detergent. DO NOT follow the recommended amounts as the label will tell you to fill both detergent cups full ! Remember they are selling detergent !!

Tabs , Gelcaps and liquids all create suds in Vancouver's soft water. Wash and drain pumps in dishwashers are designed to pump water not suds, resulting in poor wash ability and poor draining. This often causes a foul odor due to detergent and food stuffs being left behind in the sump of the dishwasher.

To clean and deodorizer your dishwasher you can use “Affresh” for dishwashers or “Glisten”. The active ingredient in these is citric acid. Citric acid is also the main ingredient in Country time lemonade drink mix powder. Throwing a ¼ cup in to the tub of an empty dishwasher and running a normal cycle will clean out the sump and leaves your dishwasher smelling of lemons


Frontload Washers; Must use “H.E.” high efficiency detergent One lady who did not believe in using “H.E.” detergent had to have her rear tub and wash basket replaced after only three years of uses. Even though the parts were covered under warranty it cost her over$300 in labor to have me rebuild her washer. DO NOT USE the new prepackaged laundry detergent “PODS”!!! If you see ANY SUDS in your front load washer you are using TOO MUCH detergent. “H.E.” detergent is extremely low sudsing.

Here again I suggest using ¼ of the recommended amounts of detergent or 1 Tsp. Thats ONE TABLESPOON of liquid “H.E.” detergent. Unless you have heavily soiled laundry this is all you need. Some “smart” washers will go into a suds lock. The washer will drain, fill, tumble, drain, fill, tumble until it get rid of excess detergent and suds. This will cause extra long wash times. In the case of dumb washers or smart one not watched closely the excess suds will wash the grease out of the bearing supporting the wash basket. With no lubrication the bearing fails and being part of the rear tub assembly it would have to be replaced along with the wash basket.

To clean and deodorize front load washers use “Affresh” for front load washers as recommended or in the case of some older models 2/3 of a cup of bleach in a hot wash.


Users of top load washer will also get excellent results using ¼ of the recommended amounts of detergent. Because of there design they will cope better with the over uses of detergent but why use more then you need.


$ Save money $ Get better cleaning results! $ Save money $

More information online


www.metrovancover.org SurfactantFactsheet.pdf (application/pdf Object)


http://www.youtube.com detergent and Vancouver's soft water



As it turns out the owner of the L G unit was a local news caster. Jody Vance .

She said she would mention my name the next morning on Breakfast Television ,Vancouver.

Got a buddy to tape it.




Me thinks Jody love me long time. ;-)

KGSS907SSS 00 Not sensing flame , shorted somewhere.

29 June 2013 - 09:33 AM

Changing DSI did not change any thing. W10331686

I have continuity but hight resistance L1 and N to the body of the unit.

Was advised to change the harness . But I suspect the appliance manager.


Custumer refuses to pay for diagnostics.

16 June 2013 - 02:37 PM

Went to look at a Bosch washer and Drier in a hair saloon on Robson Strasa (St. ) Drier not heating Washer leaking .

Looked at dried first took of back cover and reset thermal fuse. Told her if it happened again I would replace the thermo. She insisted the bellows on the washer was leaking , did not even look at it .

Refused to pay for the Drier 2nd Appliance rate.$44.75 “ All you did was press the little red button. “

Did not want to pay diagnostic on the washer as she had diagnosed it herself.


At this point told her it would be $300 to replace the bellows . Diagnostic comes off the total cost of the repair but she refused to pay.


Came back replaced the bellows She diagnosed . Collected $300


Before I got back to the Van . She came running out to the “ It's leaking again.”


What I found the leak would only happen on spin. The drain hose came out the right side to a sink Was clamped to the wall and was pointing up at a 45 dr. angle. In spin water would dribble out the end of the hose follow the hose back to its lowest point and drip to the floor on the right side. The water would then follow the slope on the floor and come out the left side of the washer.

Pulled the hose so it pointed down 45 dr. and stopped the leak.


I should have felt bad about charging her $300 for a repair she didn't need .

She insisted the bellows was the source of the leak and need to be replaced. I only did what she asked.

After stiffing me on the 2nd appliance .. and not willing to pay anything on the first visit.

I was not willing to go the extra mile for this Lady.


Funny she never called the office to complain.

Electrolux induction cooktop EW30CC55GS

12 June 2013 - 08:32 PM

This was started by another tech when I took a week off. Original compliant displays flashing 8s and unresponsive. I had a feeling I was walking into a Cluster …. Replaced wiring harness as advised by Techline only took an hour or so. Still flashing 8s.Called Techline and was advised to change out left hand board. Not sure if he meant the touch pad control or the relay board I ordered both. Went back and replaced both parts still flashing 8s. At this point the costumer said take it to your shop and bring it back when its fixed. Excrement. The next time I called techline I got someone from Quebec ,Canada Ayh. He was adamant I change the harness and the induction board. Ordered the induction board. Changed that out , But by this time I had reinstalled the original relay and left touch pad control. Now I have NO display . To remove and install the touch pad control you have to twist the board and I think doing this mucks up the printed circuit . The only difference I could find was with original induction board I got 11 vdc on the new one 13 vdc pins 1-4 .Going to the touch pad.


Any help on this lovely Piece of Electrolux  engineering would be appreciated.


FEQ1442CES Frigidaire Drier, Beeps three times at random

08 June 2013 - 08:51 AM

This unit works but randomly beep three time and four lights will flash on the right side of the electronic


controls at the same time .

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