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18 December 2014 - 01:30 AM
I've had this happen many times before, but when you're at the customer's house and wanting to get the part next day so you can
get the job done, you're at their mercy kinda.
17 December 2014 - 01:44 PM
Thanks for all the help.
The real problem turns out to be Coast Appliance parts here in CA changed the original model # I gave them.
They said it didn't come up but with a couple of letter changes, it did and we went with that.
As a result, the diffuser they sent me, although it looked exact as the original, was the wrong one.
I finally went back to them and another person on the lookup and the original model # I gave them, suddenly
showed up as valid and the diffuser was different.
I received the new diffuser yesterday, installed it, and Voila, the fan came back on and the vents opened up and
the refrigerator is working as it should.
So, all this nightmare and unhappy customer caused by a bad lookup from the parts distributor.
Happening more and more these days. No wonder we outsource jobs to other countries.
13 December 2014 - 11:28 AM
I'm sorry, actually It looks like a KSRA model #.
The coils are nicely frosted, compressor running. I've never seen a fan motor in series with a defrost bimetal except old Amanas, but it wouldn't
apply anyway. The bimetal is nice and frosty.
I can't find a wiring diagram anywhere. This is one of the problems. If I had it I could trace back and see where the 110V is being stopped to
the fan motor.
Part # of the diffuser is 2216112
13 December 2014 - 01:42 AM
I only saw an interface small board in the control panel. Don't think that's relative.
I don't know how to access the manuals/spec sheets.
Can you help?
16 November 2014 - 05:43 PM
Thanks, it turned out to be the solenoid that sits next to the motor that was bad.
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