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Member Since 04 Dec 2006
Offline Last Active Mar 28 2015 12:13 AM

Topics I've Started

Whirlpool Duet Washer Model #WFW9450WWOO

05 March 2015 - 09:39 PM


This unit doesn't seem to be getting enough water in.


After the wash cycle, before rinse, the customer reports an F20 error code.


I ran the diagnostic test.


The unit filled with water, but not enough I thought, then the tub rotated clockwise as the sheet said.


But it also started to rotate CCW??


Then it drained fine and went into the spin cycle which it should have reached max rpms in about 15 seconds.

It was spinning at slow speed for about 10 seconds and then everything shut off.


Any ideas??




Kitchenaid Wall Oven Model #KEBC208KSSO

05 March 2015 - 09:34 PM


This is a double oven (Electric).


The lower works fine.


The upper oven sets up OK, but neither heating element energize.


The unit obviously has 220V to it for the lower oven to be working.


Anybody familiar with this one??




Whirlpool Washer Model #WFW9200SQ00

11 February 2015 - 09:07 PM

Well, here's another Duet washer. I'm learning this breed really fast.


But, this one, the customer complained she could setup the cycle, hit "Start",

the door locked and then it did nothing else.


She said she was getting an F11 error code, which, I believe, means bad communication between

the CCU and the MCU.


I played around with all the connections, but couldn't get it going. Then I got F28 as an error code,

which I think means the same thing as F11.


I tried to run the Diagnostic..it started C01, the door locked, unlocked and locked again, as it should,

but then that was the end of it...it didn't do a 15 second drain and would not advance to the next step.


I'm suspecting door latch or CCU.


Your ideas??


Thanks much,


Whirlpool Washer Model #WFW8300SW04

04 February 2015 - 09:16 PM



I don't usually work on these front loaders, but I was at the customer's house for a refrigerator and I agreed to

have a look for her.


Power comes on. Set to any cycle looks good. Hit "Start", door locks and the machine does absolutely nothing.


The display shows the minutes for that cycle.


I checked for voltage and got a reading on the pink wires coming from the plug to the main computer. No power

anywhere else. All connections seemed good on the door switch.


Feels like the main computer to me, but Please offer any other suggestions you may have encountered.


Thanks much,


Kitchenaid Dishwasher Model #KUDU03FTPA2

26 January 2015 - 09:45 PM


This customer has tried the do it yourself route.


He would select Normal wash, hit Start and it would go into the cycle about 15 minutes and then it would stop and the Start

button would be blinking.


If he hit Cancel, the button lit, but nothing happened. Water stayed in tub.


All cycles responded the same way, except the Rinse cycle. This cycle would go all the way through and end correctly.


The customer replaced the main control board as diagnosed by a Technician, he didn't want to use.


Now he's calling me and I wonder if one of you fine gentlemen might have experienced similar to this before?


I'm thinking, maybe something intermittent with the door micro switches.




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