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Appliantology is Your Key to Appliance Repair Service Call Success!
By Samurai Appliance Repair Man
The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem. My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete- 1 comment
- 3,873 views
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[video] Troubleshooting a no convection bake problem on a GE Advantium Speedcooker
By Samurai Appliance Repair Man
We troubleshot a GE Advantium Speedcooker from the control board for a no convection bake problem and determined that either the convective heating element or the TCO had failed open. Testing each component individually required uninstalling the oven with special equipment. So on our second visit, we returned with both parts-- the convection heating element and the TCO. The specific failure turned out to be the non-resettable TCO that had failed open. Watch how I used the schematic to sele- 1 comment
- 12,907 views
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How to Troubleshoot a GE Cooktop like a Real Tech vs. like a PCM
By Son of Samurai
What we call Parts-Changing Monkeys (PCMs) around here at Appliantology are techs who rely on pattern recognition, tech myths, and blind luck to make their repairs. Case in point with this example of a GE ZGU385 gas cooktop, where said PCM figured he would get lucky by replacing a couple of components that seemed related to the problem, apparently without any troubleshooting beforehand. Spoiler: he didn't get lucky. Real technicians don't rely on luck to get things fixed. We rely on kn- 15 comments
- 5,049 views
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Samurai's Big Three Troubleshooting Secrets
By Samurai Appliance Repair Man
It's tough for appliance techs today. Our biggest competition is from cheap replacement machines. The proliferation of pricey electronic boards in appliances (and their uncertain procurement these days) means that if you can't quickly do a slam-dunk diagnosis, you are at risk of losing customers and your profitability. Meanwhile, electrical troubleshooting is largely a lost science. What exactly have we lost? The Old Skool troubleshooting techniques that us old timers learned way back. And- 10 comments
- 6,891 views
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Tech Memberships at Appliantology
By Samurai Appliance Repair Man
Appliantology is an invaluable resource for working appliance repair technicians, providing service manuals and datasheets, continuing education technical training, and a community of thousands who have your back whenever you need help or have questions. To maintain the quality of our community and keep it ad-free, we do charge an annual fee of $297 for our Professional Appliantologist membership, which unlocks all that Appliantology has to offer, including tech-only help forums and unthrottled,- 4 comments
- 138,839 views