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  • Samurai Appliance Repair Man

    The Master Samurai Tech Alumni Program

    By Samurai Appliance Repair Man

    Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site, Appliantology.org, with no annual fee. Yes, as in FREE. You heard that right. You would be a Master Samurai Tech Alumnus at Appliantology with the same level of access and all the benefits of a Professional Appliantologist member (read all the benefits of PA membership here). That’s a $197/year value-- FREE! What’s the catch? No catch but there is a small difference between PA and MST Alumnus membership. PA members can continue to renew their membership at the annual rate and can download and request all the manuals they need regardless of how much or how little they participate in the forums. The MST Alumnus membership is also annual but instead of paying with money, you “pay” with participation in the forums. Each year when your membership comes up for renewal, you need about a 2:1 post to download ratio to renew [UPDATED]. That means that as a general guideline, you need to have made two posts for every download. This is super easy to do and active Appliantology members are already far exceeding this ratio without even trying. The idea here is not to place a burden (because it’s not)-- it’s to discourage people from getting the MST Alumnus membership and simply downloading manuals without interacting with the other members. This really is a killer deal and a special perk for certified Fundamentals graduates! Why are we offering such a great deal? Simple: We want to encourage more techs to successfully complete the Fundamentals course and get certified. This helps them be better techs and helps the trade in general. Certified Fundamentals grads tend to be top tier techs who bring interesting questions and good problem solving insight to the forums. They are skilled techs and potentially valuable content contributors. This deal is retroactive meaning that if you’re already a certified graduate of the Fundamentals course, you are eligible for this deal. If you’re already a PA member and a certified Fundamentals grad, we can move you to the MST Alumnus deal. So how do you get started on this gravy train? Easy: just fill out this short form, we’ll review it and set up your MST Alumnus account here at Appliantology mo’scratchie (that’s Samurai-speak for “quickly”).   * Certified means that you meet all currently required quiz and exam score requirements for the course; see this page for details.
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    • 3,132 views
  • Samurai Appliance Repair Man

    Appliantology is Your Key to Appliance Repair Service Call Success!

    By Samurai Appliance Repair Man

    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete! With powerful information tools, like Appliantology, at your fingertips, there's no need to rely on the pot bellied Buddha leaving the tech sheet for you. This webinar will teach you a whole new way of doing bidness using Appliantology as your trusty information tool, every bit as valuable as your Bosch driver or Princeton Tec headlamp, to increase your First Call Completes and profitability. To learn more about all the splendiferous benefits of being a Professional Appliantologist member here at Appliantology, CLICK HERE!  Learn more about Appliantology and it's powerful benefits to you as a professional appliance tech in our free and fun short course, Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool.     
    • 1 comment
    • 2,017 views
  • Samurai Appliance Repair Man

    Multi-tech Operators: Grow your business with Master Samurai Tech

    By Samurai Appliance Repair Man

    The problem in the appliance repair trade today is that we have too many parts changers and not enough technicians. Even many experienced techs don't know the fundamentals and technology we're working with on modern appliances today. I'm talking about things like basic electricity, circuits, reading schematics, knowing how to troubleshoot, motors, microcomputer control systems.  What this means is this: you're probably not going to find techs to hire with the skills you need to grow your business.  Solution: hire based on character and then add the technical skills cost-effectively with Master Samurai Tech online training.  Many multi-tech businesses are successfully using our innovative training to grow their businesses. Here's just one example from Todd Daganaar, President of Nebraska Home Appliance, a successful appliance repair company with 9 technicians and growing!   
    • 0 comments
    • 913 views
 

Appliantology Newsletter, Winter 2011

Appliantology Newsletter, Winter 2011 0. Introduction 1. It's the exciting dishwasher issue! 2. Uncommonly delicious parts return policy 3. New merit apprenticeship program 4. Samurai News® 5. Mrs. Samurai's dojo 6. Story time 7. Hillstomping update 8. Domo! ### ### ### ### 0. Introduction From deep within the bowels of frozen Yankeeland, in the foothills of the White Mountains and finally dug out from under 13 feet of fresh, pristine global warming, it's another steamy issue of Appliantology. Movin' on... ### ### ### ### 1. It's the exciting dishwasher issue! This is the issue you've all been laying awake at night for, checking the inbox on your iPhone every hour, suffering irritability with your spouse and fatigue at work. Now, the wait is over. Yes, my brothers and sisters, just in time for that visit from your mother-in-law, I bring you _Appliantology: The Dishwasher Issue_. Here are some recent pearls of dishwasher wisdom I've cast since the last issue of Appliantology: Cheat sheet for whupping up on the "Clean light blinking 7 times" problem in Whirlpool and Kitchenaid dishwashers - http://fixitnow.com/?p=5842 Putting a GE Monogram dishwasher with membrane control pad into Test Mode - http://fixitnow.com/?p=5834 GE Profile dishwasher making a high-pitched squealing noise from control board - http://fixitnow.com/?p=5826 Special repair trick for LG dishwashers with slow or no drain problem - http://fixitnow.com/?p=5654 Maytag dishwasher MDBH955AWB: He's dead, Jim - http://fixitnow.com/?p=5579 KitchenAid Dishwasher KUDI24SE -- No power - http://fixitnow.com/?p=5568 Dishwashers and hard water: getting the best possible results - http://fixitnow.com/?p=5536 A fantastic photo essay detailing the disassembly of the motor-pump on the new Bosch Ascenta dishwashers, an Internet premiere exclusive! - http://fixitnow.com/?p=5403 All dishwasher repair posts - http://fixitnow.com/...hwasher-repair/ ### ### ### ### 2. Uncommonly delicious parts return policy OMG, so you know my crazy parts partner has finally gone off the deep end. Yeah, they're like teutally giving a 365-day, no-hassle return policy on ALL appliance parts, even electronic parts that have already been installed! Is that nuts? Ya sure, ya betcha! So they're like teutally taking the risk out of DIY appliance repair. Look, I can help you troubleshoot your appliance and I can usually get you right to the problem. But the fact is that you're out there somewhere and and I'm up here in Yankeeland; it just ain't the same thing as being right there at the appliance, listening to it, smelling it, feeling it, tasting it... yes, appliance repair is a full contact sport! Well, to level the playing field, my crazy parts partner is offering an unheard of return policy: return parts for a full year with no hassle. Just use the parts search box in the sidebar at Fixitnow.com ( http://fixitnow.com ) or the parts search box at the top of Appliantology.org ( http://appliantology.org ) or any of the appliance parts banners or links on those sites to buy parts. Read more about this insane return policy here: http://fixitnow.com/?p=5777 ### ### ### ### 3. New merit apprenticeship program Here at Samurai International Headquarters, we are impassioned supporters of meritocracy. Any meritocracy. As far as we're concerned, the more the meritier... or something like that. As someone who speaks 17 self-invented languages fluently, it is difficult gearing down to this guttural gum-smacking that you Ameedeekans call "Engrish." So, anyone who contributes good repair content can earn an upgrade from Grasshopper to Merit Apprentice in the repair forums. Apprentices at the Samurai School of Appliantology ( www.appliantology.org ) enjoy many perks over Grasshoppers: - request service manuals in the Appliance Service Manual Request forum; - access the other forums besides just the Kitchen and Laundry forums; - edit your own posts; - send and receive private messages (PMs) which can include links to service manuals; - download/upload/view the thousands of illustrative and illuminating attachments; - post replies to other topics that you didn't start. To be an Apprentice, you can either subscribe to one of the Apprenticeship programs (Basic, Annual, or Permapprenticehip) or you can earn it. Yep, all of us here at Samurai International Headquarters are tickled to the point of incontinence to announce our new Merit Apprenticeship program where you can earn your apprenticeship through a quid pro quo kind of a deal. It made a big splash. (Sorry, I couldn't help myself.) Here's the deal: if you contribute original repair material suitable enough to be featured on Fixitnow.com you will be awarded a Merit Apprenticeship. An example of this would be a series of photos of an appliance repair you did with captions that explain what's going on. The common way a Grasshopper will earn his (or her) Merit Apprenticeship is by posting photos of his craftsmanship in the Samurai School ( www.appliantology.org ) as the culmination of their forum topic, kind of like a Master's thesis. The criteria is this: could another Grasshopper come along later and gain crucial insight into doing the repair from your original photos and commentary? If yes, then *ding-ding-ding!* you win the Golden Calf. But since a grumpy old dude with a shiny face melted down our last golden calf, you'll have to settle for a Merit Apprenticeship. ### ### ### ### 4. Samurai News® >> I've been experimenting with offering help via texting. It's been great for answering quickie questions, helping folks find information at my site, and resolving site log-in problems. Because of the limiting and kludgy nature of texting, if someone needs more detailed troubleshooting and repair help, I'll refer them to the Samurai School. But texting can be a good way to get started. Or maybe you just wanna reach out and say, "Konnichiwa, Samurai-san! Anata wa buto des, na?" Bring it: 603-505-8460. >> The new home of the Samurai appliance repair forums, a.k.a., the Samurai School of Appliantology ( www.appliantology.org ), is rockin' along. Stop by and say hey. If you're a professional appliance repair tech, email me and let me know, tell me a little about your background, and you'll get upgraded to Master Appliantologist at the forums. >> Well, after being on Flickr for over five years, I'm being evicted. Seems that someone complained to Flickr about some of my appliance repair photos having the text, "Buy appliance parts at parts.fixitnow.com" imprinted on them. They thought it was too commercial on how-to appliance repair photos and diagrams that I was giving away for FREE. Yep, some people will even complain about something when it's free. And Flickr agreed with them. So I've moved all my photos to Smugmug.com ( http://appliantology.smugmug.com/ ) which, as it turns out, is a superior image hosting service anyway and they don't have a neo-marxist hangup about someone promoting their website or bidness through their photos. But it also means I need to change the photo links embedded in over 400 posts at my blog, Fixitnow.com, from Flickr to Smugmug. Oy! BTW, if you want to try out Smugmug, here's my referral link to signup for a free trial: https://secure.smugm...n=wA98wSm1iMAKM . If you do decide you like 'em and sign up for a permanent account, I'll earn a $10 referral credit to use toward my account renewal. Domo! ### ### ### ### 5. Mrs. Samurai's dojo Take a little respite from your appliance repair concerns in Mrs. Samurai's dojo. Come on in and make yourself at home, and I'll serve up some tasty tidbits on other aspects of home living, such as some of the Samurai's favorite recipes. Everybody from Popeye to your mama has been telling you to eat more greens because they're so good for you. But the leafy greens aren't always popular with folks, especially kids, because they think they are gross in some way. Here is an awesome recipe either for the greens nay-sayers, or those who just want a different way to cook ‘em than what they've been doing. My kids fight over these. Krispy Kale What you'll need: Kale - either one really big bunch or two smaller (see note) Extra-virgin olive oil sea salt large bowl a couple of large baking sheets 2 wire cooling racks that fit on top of the baking sheets (see note) What to do: Preheat your oven to 350 deg. Tear the kale leaves off of their stems. They should be torn roughly the size of tortilla chips. Rinse and dry them as much as possible (a salad spinner works perfectly). In a large bowl, toss the kale with a pretty good-size drizzle of olive oil and some salt, then spread it evenly on the wire racks placed on top of the baking sheets. Bake for about 15 minutes until nice and crispy. The leaves will darken somewhat. Enjoy right away! Serves about 4-6 as a side dish. Note: this recipe only seems to work with kale and its curly leaves. Any of the flat-leaved greens don't crisp up properly. Also, be sure to use the wire racks - if you put the kale directly on the baking sheets, you would have to turn all the pieces halfway through the cooking to avoid sogginess - tedious! ### ### ### ### 6. Story time Lance DeMoi and the Blood Wand A short story by Stephen Brown [Lance DeMoi, the top agent of the Department of Paranormal Investigation and Research, is sent on a mission in England where a mysterious group of vampires have threatened to use an ancient artifact against the living. Lance must venture through a dark and menacing forest to stop them, where he will meet both new friends and new enemies. If he does not find and destroy the relic in time, then all of the UK could fall under a vampiric shadow. But will Lance be able to defeat the chief vampire before it is too late?] Lance DeMoi leaned against a bulkhead in the plane; he could feel the vibrations of the engines on his back. DPIR agents milled about the plane, carrying out different tasks. Lance's handler, Agent Grey, walked over to where he was sitting. "DeMoi, you know the mission, you know who to kill, and to retrieve the Blood Wand. You'll be dropped in this forest," Grey pulled out a map. "Here, a few miles south of London, the vampire colony is nested here, in some ruins of a faerie fort. We need you to execute this quickly DeMoi – we believe they are on some ceremonial schedule – get the Wand before sunrise." Lance nodded sleepily; it was 11:30 PM. He had drunk two cups of coffee, but he was still tired. "Getting fatigued in my old age," Lance mumbled. "Oh please," Grey sighed as he walked away. The plane reached London, a great sea of lights in the early morning darkness. Lance pulled on his parachute and proceeded to the hatch. Grey ambled over. "Parachute?" The handler asked. "Check." "Headset?" "Check." "Extra headset?" (krk)"Check. Over."(krk). "Array of stakes?" Lance slapped his belt, jangling the stakes together. "Revolver with silver bullets?" "Shiny." Lance pulled out his revolver and cocked it. "All right, Jason open the hatch," said Grey. The agent by the door opened it; a blast of cold, morning air smacked Lance in the face, and his ears were filled with the roaring of the engine and the wind. He braced himself against the doorway, his face turning slightly green; heights had always bothered him. "Afraid of heights? Even after all these years?" Grey smirked as he started to walk away. "Aren't you going to wish me luck?" Grey grunted. "I'm so lucky to have you as my handler." And with that, he jumped from the plane, into the night and the forest below. Read the rest of Part 1 of this story here: http://dpirfiles.blo...and-part-1.html ### ### ### ### 7. Hillstomping update An Appliantology newsletter just wouldn't be complete without a hillstomping update. Thankfully, all this global warming has brought tremendous amounts of snowfall and record cold temps, so the winter hiking in the White Mountains has been outstanding this year. The best one so far, though, was the recent hike the Oz Man (my semper fi canine hiking partner) and I did up Mts. Methodius and Elijah in the Northern Saints range (some people still call these by their old political names of Mts. Madison and Adams in the northern presidential range). Turn your speakers up and click full screen mode to get the full effect of the slideshow. Kick back and enjoy! http://albums.phanfa...FB&a_id=5027731 ### ### ### ### 8. Domo! Finally, I want to shout out a big fat "DOMO!" to all the fine Master Appliantologists who help answer questions in the repair forums. We learn from each other and we freely share our knowledge with all seekers as a totally free-will, voluntary love-offering to you. If one of these fine Masters helped you with your repair and saved you some coin, let 'em know! ACtechGUY appl.tech.29501 BrntToast Budget Appliance Repair certified tech group 51 denrayr DIAMOND GAZZA dkpd1581 DurhamAppliance john63 kdog KurtiusInterupptus LLAMBERT Moostafa nickfixit RegUS_PatOff ROBBYRIG SANTA Southern Appliance Strathy Toranaga Tronicsmasta Trying to help ~~~fini~~~ Samurai Appliance Repair Man http://fixitnow.com Parts==> http://parts.fixitnow.com Forums==> http://appliantology.org Facebook==> http://facebook.com/fixitnowsamurai Twitter==> http://twitter.com/fixitnowsamurai Newsletter==> http://newsletter.fixitnow.com SMS==> 603-505-8460
 

Countdown to Takeoff

Today's zie big day: the pilgrimage to Mount Athos, the Holy Mountain, in Greece. It all starts with a two hour bus ride to Boston Logan airport. After clearing the TSA anal cavity check, we'll have a seven hour, bone crushing flight to Zurich where we'll enjoy a five hour wait for our connecting flight. Mmm, five hours hanging around a stinking airport with blaring loud speakers and and constant threats of more body cavity violation. Jealous yet? From there, we'll take another five hour flight to Athens, Greece. We'll have four hours to catch the bus for a six hour ride up to Thessaloniki, Greece. From there, the ferry ride to Vatopedi Monastery at Mount Athos. I'll be posting frequent updates and photos at http://mountathos.posterous.com

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Blizzard!

Got a bonafide blizzard going on here! Finally some decent snow to go with the cold. We're supposed to get a foot and half of the white stuff. Cold weather without snow is just depressing. I'll post some winter wonderland pics tomorrow. Meanwhile, making final preps for the trip to Greece. We leave Wednesday. Here's a fun fact to know and tell: AT$T doesn't have an international voice plan for cell phones, it's just a flat $1.29/minute even if someone calls you and even if you don't answer and the call rolls over to voice mail! The only way you don't get charged is if the phone is off. This takes hating junk calls to a whole new level!

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Home Improvements

The move-in process continues. I spent most of the evening getting emoticons uploaded and activated. Now when you post, you'll see taksan more emotes to chose from. Still have a few faves that didn't make it but they're coming. Didn't think it'd be that much of a PITA to get emotes done. I love Invision Power Board software but emote management is the one area I've found that could use some sprucing up. Currently working on getting the Gallery and Downloads sections set up. These can be powerful features to the site. I'm soliciting ideas on how these sections can be most effectively used so if you have any inspiration, please share the love.
 

I Blinked and Missed the Server Migration!

That had to be the most seamless server migration I ever didn't participate in! Been having stability problems with the server that hosted this forum (RE: my last post) and complained to my host who are the same people that wrote this forum software: Invision Power Board. Yeah, I figured have the forum hosted by folks who would know the optimum server configuration to run their software. While that may in fact be true, the reality in my case was a bit different. Another site on the server kept getting slammed with denial of service attacks which would cause this site to hang and not load in the browser. So, after a firmly but nicely worded complaint, they told me they would move Appliantology.org to a different server. I was expecting to be posting updates on Twitter but it was done so quickly that I never had a chance to. An utterly painless and seamless server migration. Them dudes at Invision Power Board are good! Anyway, we're on a different server now so hopefully the nuisance downtime is history.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

More Downtime Today

Yet more downtime today on the server that runs this site. That makes the 8th time this week alone for over an hour and half of downtime. My host tells me that the server running my site has been the victim of several denial of service attacks. Must be another site on this server that draws all the hostiles like flies to a turd. Well, that turd is stinking me out! My host has offered to move me to another server which I eagerly accepted. The move will happen sometime in the next 24 hours, they estimate about 15 minutes of downtime. I'll do updates during the migration on Twitter: @FixitnowSamurai.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Skip the registration process and sign right in with your Twitter log in

Added the Twitter Connect capability to the forum. Now new users can skip the registration rigamarole and just sign right in with their Twitter login on. They're automatically Grasshoppers and can ask questions in the Kitchen and Laundry forums. You can see it on the forum sign in page==> http://appliantology.org/index.php?app=core&module=global&section=login Note that if you're already logged in, you won't see it.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Outage Fever

Been having brief but increasing frequent bouts of outages. This is especially annoying because I'm paying for premium hosting for this forum for the specific purpose of ensuring reliable uptime. Oh, the bitter disappointment! I'll keep limping along and complaining about this to Invision Power Board... for a while. If it keeps up, I'll just give up and revert back to the old forum. I think it was Sublime Master BrntToast who prophetically cautioned about this move, "If it ain't broke, don't fix it."

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Back to Work!

Hope everyone had a great Thanksgiving day with family and friends. Lots of people have the day off today but, alas, no such luxury for the Samurai. After a good morning constitutional, it's back to work! The other night in chat, BrntToast suggested that I start a forum just for tips and tricks on using and getting them most out this forum software since it's new for all the oldtimers here, including yours so freaking truly. Just did that this morning. You may have noticed the new forum category, "Samurai School of Appliantology Student Union." There's a new forum in there called Orientation for New Students. This is a completely open forum where anyone can start topics and reply to topics on using these forums. So, for example, if you're a lurker here and trying to figure out how to get started, you can ask in the orientation forum without having to register. Similarly, if you're an existing user of the old forums and are confused about something on these forums, this is the place to ask. I also moved the Announcements forum to the Samurai School of Appliantology Student Union category 'cuz it seemed to go better there and gives it a little more prominence at the top of the page.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Happy Thanksgiving!

I'm thankful that the Great Forum Migration went as well as it did. Wasn't easy but it was definitely worth the hassle. I'll be out all morning, back for a little bit this afternoon and then off to some friends house for Thanksgiving dinner. Back here and online after that. Hope everyone has a great day with family and friends!

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Welcome to the New Digs!

It was a long, tough day yesterday being a keyboard warrior, getting the forums converted to from UltraBB to this new forum software, Invision Power Board. Most stuff came through fine though there are plenty of bugzillas scittering about. If you find one, lemme know and I'll squash it. Some known problems: - About 30 to 40 Chief Apprentice Appliantologists (Permapprentices) transferred over as Grasshoppers. If you're one of those, let me know and I'll fix it for you. - The user titles and groups are handled differently in this forum software. Consequently, longer user titles get truncated in the topic view. Looks kinda weird. Working on it. - The aspect ratio for some of the avatars are messed up. Not sure why. Should be easy to fix by just re-uploading your avatar. Some tips: - Upper RH corner, pull down menu, select My Settings. Poke around in there, tons of stuff to fiddle with. Notably, set your notification preferences for getting updates on topics you've posted in. - Also skim thru the help file-- link just under your name, upper RH corner-- lots of good tips there.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

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