Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it.
Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program.
If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site,
The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.
My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete
A recent topic in the tech forums here at Appliantology illustrates perfectly a point I’ve made in the past that replacing components on electronic control boards, rather than replacing the whole board, is a bad idea both for the customer and for the technician.
The discussion was about a power supply problem on the main control board in a Kitchenaid KSCS25INSS refrigerator which is NLA. This topic pointed out three specific reasons why replacing components on electronic control boards is i
We troubleshot a GE Advantium Speedcooker from the control board for a no convection bake problem and determined that either the convective heating element or the TCO had failed open. Testing each component individually required uninstalling the oven with special equipment. So on our second visit, we returned with both parts-- the convection heating element and the TCO. The specific failure turned out to be the non-resettable TCO that had failed open.
Watch how I used the schematic to sele
We offer 4 different ways for professional appliance techs to participate in the Appliantology tech community. Three of the memberships are premium, and one is limited. The features and benefits of each option are summarized in the table below:
Click the links below for details:
1. Professional Appliantologist: the easy, instant premium membership for less than $4 per week.
2. Fellow Appliantologist: this free premium membership is earned by being an active participant in th
That had to be the most seamless server migration I ever didn't participate in! Been having stability problems with the server that hosted this forum (RE: my last post) and complained to my host who are the same people that wrote this forum software: Invision Power Board. Yeah, I figured have the forum hosted by folks who would know the optimum server configuration to run their software. While that may in fact be true, the reality in my case was a bit different. Another site on the server k
Yet more downtime today on the server that runs this site. That makes the 8th time this week alone for over an hour and half of downtime. My host tells me that the server running my site has been the victim of several denial of service attacks. Must be another site on this server that draws all the hostiles like flies to a turd. Well, that turd is stinking me out! My host has offered to move me to another server which I eagerly accepted. The move will happen sometime in the next 24 hours,
Just like with Twitter integration where you can sign in with Twitter, now you can do the same thing with Facebook. Just makin' it all kinda easy to get into The School and learn how to git stuff fixed!
Added the Twitter Connect capability to the forum. Now new users can skip the registration rigamarole and just sign right in with their Twitter login on. They're automatically Grasshoppers and can ask questions in the Kitchen and Laundry forums. You can see it on the forum sign in page==> http://appliantology.org/index.php?app=core&module=global§ion=login Note that if you're already logged in, you won't see it.
Been having brief but increasing frequent bouts of outages. This is especially annoying because I'm paying for premium hosting for this forum for the specific purpose of ensuring reliable uptime. Oh, the bitter disappointment! I'll keep limping along and complaining about this to Invision Power Board... for a while. If it keeps up, I'll just give up and revert back to the old forum. I think it was Sublime Master BrntToast who prophetically cautioned about this move, "If it ain't broke, d
Hope everyone had a great Thanksgiving day with family and friends. Lots of people have the day off today but, alas, no such luxury for the Samurai. After a good morning constitutional, it's back to work! The other night in chat, BrntToast suggested that I start a forum just for tips and tricks on using and getting them most out this forum software since it's new for all the oldtimers here, including yours so freaking truly. Just did that this morning. You may have noticed the new forum cat
I'm thankful that the Great Forum Migration went as well as it did. Wasn't easy but it was definitely worth the hassle. I'll be out all morning, back for a little bit this afternoon and then off to some friends house for Thanksgiving dinner. Back here and online after that. Hope everyone has a great day with family and friends!
It was a long, tough day yesterday being a keyboard warrior, getting the forums converted to from UltraBB to this new forum software, Invision Power Board. Most stuff came through fine though there are plenty of bugzillas scittering about. If you find one, lemme know and I'll squash it. Some known problems: - About 30 to 40 Chief Apprentice Appliantologists (Permapprentices) transferred over as Grasshoppers. If you're one of those, let me know and I'll fix it for you. - The user titles an