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  • Samurai Appliance Repair Man

    Appliantology is Your Key to Appliance Repair Service Call Success!

    By Samurai Appliance Repair Man

    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete! With powerful information tools, like Appliantology, at your fingertips, there's no need to rely on the pot bellied Buddha leaving the tech sheet for you. This webinar will teach you a whole new way of doing bidness using Appliantology as your trusty information tool, every bit as valuable as your Bosch driver or Princeton Tec headlamp, to increase your First Call Completes and profitability. To learn more about all the splendiferous benefits of being a Professional Appliantologist member here at Appliantology, CLICK HERE!  Learn more about Appliantology and it's powerful benefits to you as a professional appliance tech in our free and fun short course, Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool.     
    • 1 comment
    • 2,170 views
  • Samurai Appliance Repair Man

    Multi-tech Operators: Grow your business with Master Samurai Tech

    By Samurai Appliance Repair Man

    The problem in the appliance repair trade today is that we have too many parts changers and not enough technicians. Even many experienced techs don't know the fundamentals and technology we're working with on modern appliances today. I'm talking about things like basic electricity, circuits, reading schematics, knowing how to troubleshoot, motors, microcomputer control systems.  What this means is this: you're probably not going to find techs to hire with the skills you need to grow your business.  Solution: hire based on character and then add the technical skills cost-effectively with Master Samurai Tech online training.  Many multi-tech businesses are successfully using our innovative training to grow their businesses. Here's just one example from Todd Daganaar, President of Nebraska Home Appliance, a successful appliance repair company with 9 technicians and growing!   
    • 0 comments
    • 1,050 views
  • Samurai Appliance Repair Man

    The Master Samurai Tech Alumni Program

    By Samurai Appliance Repair Man

    Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site, Appliantology.org, with no annual fee. Yes, as in FREE. You heard that right. You would be a Master Samurai Tech Alumnus at Appliantology with the same level of access and all the benefits of a Professional Appliantologist member (read all the benefits of PA membership here). That’s a $197/year value-- FREE! What’s the catch? No catch but there is a small difference between PA and MST Alumnus membership. PA members can continue to renew their membership at the annual rate and can download and request all the manuals they need regardless of how much or how little they participate in the forums. The MST Alumnus membership is also annual but instead of paying with money, you “pay” with participation in the forums. Each year when your membership comes up for renewal, you need about a 2:1 post to download ratio to renew [UPDATED]. That means that as a general guideline, you need to have made two posts for every download. This is super easy to do and active Appliantology members are already far exceeding this ratio without even trying. The idea here is not to place a burden (because it’s not)-- it’s to discourage people from getting the MST Alumnus membership and simply downloading manuals without interacting with the other members. This really is a killer deal and a special perk for certified Fundamentals graduates! Why are we offering such a great deal? Simple: We want to encourage more techs to successfully complete the Fundamentals course and get certified. This helps them be better techs and helps the trade in general. Certified Fundamentals grads tend to be top tier techs who bring interesting questions and good problem solving insight to the forums. They are skilled techs and potentially valuable content contributors. This deal is retroactive meaning that if you’re already a certified graduate of the Fundamentals course, you are eligible for this deal. If you’re already a PA member and a certified Fundamentals grad, we can move you to the MST Alumnus deal. So how do you get started on this gravy train? Easy: just fill out this short form, we’ll review it and set up your MST Alumnus account here at Appliantology mo’scratchie (that’s Samurai-speak for “quickly”).   * Certified means that you meet all currently required quiz and exam score requirements for the course; see this page for details.
    • 4 comments
    • 3,834 views
  • Samurai Appliance Repair Man

    Tech Memberships at Appliantology

    By Samurai Appliance Repair Man

    We offer 4 different ways for professional appliance techs to participate in the Appliantology tech community. Three of the memberships are premium, and one is limited. The features and benefits of each option are summarized in the table below: Click the links below for details: 1. Professional Appliantologist: the easy, instant premium membership for less than $4 per week. 2. Fellow Appliantologist: this free premium membership is earned by being an active participant in the Appliantology brotherhood. 3. MST Alumni: this free premium membership is earned by getting certified in the Fundamentals of Appliance Repair course.  4. Legacy Tech: this free limited membership is for professional techs who want to check out the Appliantology community and hopefully like what they see enough to either earn or purchase a premium membership.  Aside from the benefits listed above, every Appliantology tech membership ensures two things that very few other sites out there do: no ads and no data harvesting. We strive to provide our members with an uncluttered, ad-free experience, and during your stay at the Appliantology forums, absolutely none of the content you create or your personal data is collected for our own or any other company's purposes.
    • 0 comments
    • 2,949 views
 

Master Samurai Tech Radio, Episode 13

In this year-end vodcast, Samurai Appliance Repair Man and the Mrs. Samurai do some reminiscing about all the great students we’ve worked with during 2015, the new features we’ve added to the Samurai Tech Academy's state-of-the-art online appliance repair training courses and we describe even more improvements coming in 2016!   Read more or watch below:     Subscribe or listen to past episodes at mstradio.com.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Back to normal life

Well ladies and gents. Sorry I have been MIA for a while. Life has been crazy with service calls and my new technician. Also had our first baby (technician in training) . It's been an amazing experience. I am loving every second of it. It has been tough through all the changes which is why i have been absent from here for a bit. But i'm BACK! I hope the Samurai and Durham have been holding the fort down and not letting you guys get away with too much! hahaha.

applianceman97

applianceman97

 

New and Improved Download Program for Chief Appliantologists

We’ve had to make some adjustments to our server because our server resources were being pushed to the max. It was getting to the point that it was affecting the stability and performance of the server. And it was affecting Professional Appliantologist users who pay an annual fee to support the site.   When server resources get limited, you can do one of two things:
1. get a bigger server
2. allocate server resources among users   We did the bigger server thing a few years ago and, while it helped a lot for a while, we're maxing out again. We just can't afford any more server hardware right now so that leaves us with managing server resources.   Our server hosts several busy Samurai sites, including Appliantology.org and the Samurai Tech Academy. To ensure a fast and stable user experience for all users on all sites, limited computer resources need to be allocated appropriately among the various user groups. There are basically three ways to accomplish this:   1. Limit file download count: x number of files over a given period of time
2. Limit bandwidth: the total amount of data transferred over a given period of time
3. Limit file transfer rate: the rate at which data is downloaded from the server   We implemented file download count limits back in March 2015. But file download count limits have two big problems:   1. inconveniences legacy members
2. does not directly address the problem of allocating limited server resources   So we tried bandwidth limits. But that prevented downloading very large files. Not an ideal solution, either.   Then we realized the perfect solution: limit file transfer rates! Limiting file transfer speeds allows downloads of any size file. The limitation is now properly placed on server resources, as it should be, not on file access.   This means that our valued legacy members, Chief Appliantologists, have no limits on download count! We are thrilled that we have found a way to offer access to the entire, ever-growing library of tech sheets and service manuals.   The downsides to the new file transfer rate limits are longer download times and only one download at a time (no simultaneous downloads)-- a regrettable inconvenience but one that is also avoidable. If you’d like to reduce your download time and download multiple file simultaneously (in essence, buy more server resources) you can upgrade your membership to Professional Appliantologist: http://appliantology.org/store/   We're pleased that we can offer file downloads to our Professional Appliantologist members with unrestricted file transfer rates, unlimited bandwidth, unlimited download count, and unlimited simultaneous downloads (in addition to lots of other perks).
 

Happy Thanksgiving 2015!

I'm giving a Mondo Mucho Domos to all my Brethren in the Craft who, through their participation, help make Appliantology the premiere tech support site on the web!   I'm also thankful that we're working in such an interesting trade, with abundant new technologies and humans to continually challenge and delight us-- keeping it real, yo!   Wishing you all a happy and blessed Thanksgiving Day!  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Live Appliance Repair Training Webinars for STA Students

You already know that the Samurai Tech Academy provides superior technical training for appliance repair professionals. And now, just when you thought it couldn’t get any better, we’ve gone and cranked it up to 11 by offering free weekly live appliance repair training webinars for enrolled students starting this coming Monday!   Think of the webinars like Office Hours where students can drop by for extra instruction and ask questions about their course work.   Samurai's regular Office Hours are every Monday from 7:00 pm to 8:00 pm Eastern Time (adjust your time zone accordingly). The duration of the sessions varies according to attendance and questions but they always end at 8:00 pm. The topic of the webinars will also vary from week to week but will be announced here. Note that you’ll need to be logged in at MasterSamuraiTech.com and enrolled in the correct course in order to se the connection details.   Samurai's Office Hours page: http://mastersamuraitech.com/live-appliance-repair-training-webinars/

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Frigidaire Refrigerator Survival Kit

Finding Frigidaire manuals is a bit different from other manufacturers.
The Style and manufacture date are more important than the model number.   Once you know the manufacture date for a fridge, simply pick the last manual produced before that date. If you don't know the date, you can always click here ,http://b2b.frigidaire.com/support/manuals.asp and download the owners manual for the model and you will see the manufacture date bottom right on the first page. You can also get wiring diagrams there as well.   Note that there is one manual that covers SxS manufactured 2007-2013 except there is a 2009 manual produced for the Iceman Version.   Currently there is only one manual for their French door bottom mount fridges and only one manual for the standard bottom mount. So if your customer says he has a bottom mount, you need to find out if it is a French door or not.   Right now There is one manual that covers topmounts since 2010   . Put these files on your tablet and you should rarely be without the proper manual.  
PS Any additions or suggestions are welcomed!   The Frigidaire Refrigerator Survival kit (Current SxS and French Door models )   SxS 2007-2013 Service Manual # 5995501516 http://appliantology.org/files/file/123-frigidaire-sxs-refrigerator-with-reciprocating-compressor-and-adc-ii/
SxS 2009 (Iceman) Service Manual # 5995536439 https://appliantology.org/files/file/1455-frigidaire-2009-side-by-side-refrigerator-service-manual/  
SxS 2004 with Genesis Control # 5995413142 http://appliantology.org/files/file/1545-frigidaire-2004-sxs-refrigerator-with-genesis-controls/
SxS 2001 Next Gen Service Manual # 5995352423 https://www.dropbox.com/s/bzn3m1k5shbfs5f/FRIGIDAIRE%202001%20sxs.pdf?dl=1 SxS 1999 L5 Service Manual # 5995318606 http://appliantology.org/files/file/1555-frigidaire-line-5-sxs-1999-refrigerators-service-manual/
Frigidaire Refrigerator GE Built-in SxS E42BS85EPS E42BS75ETT http://appliantology.org/files/file/642-frigidaire-refrigerator-ge-built-in-sxs-e42bs85eps-e42bs75ett/   Flashing 4 Diagnostic Procedure for SxS with Controls Inside the Fresh Food Compartment https://www.dropbox.com/s/84uj26froxja83v/895_Flashing_4_Diagnostic_Procedures_for_SxS_with_Controls_Inside_the_Fresh_Food_Compartment.pdf?dl=1
Frigidaire beta control diagnostics http://appliantology.org/files/file/685-frigidaire-fridge-beta-control-diagnostics/   All Top mounts 2000 to 2009 https://www.dropbox.com/s/11288orq7s9bde4/494_1.pdf?dl=1  
All Top mounts 2010 to date
https://www.dropbox.com/s/lie69wogl493gac/724_TM_2010_Service_Manual_5995562831.pdf?dl=1   All Frigidaire French Door Refrigerators 5995556437 https://www.dropbox.com/s/tcsutapr0m6mu43/837_Frigidaire_Service_Manual_23_26_28_cu_ft_FDBM_4_20_11.pdf?dl=1 (this file is newer than the 2010 fdbm file in the dl section)   All Frigidaire Bottom Freezers 20 & 22 cu. ft 242289900 https://www.dropbox.com/s/2xmr3r22h093108/961_Frigidaire_2drBF.pdf?dl=1   Frigidaire Convertible Freezer: https://www.dropbox.com/s/ggxoqtk38us6l84/341_FrigidaireConvertibleFreezeManual.pdf?dl=0   Water valve troubleshooting guide..https://www.dropbox.com/s/9x3z1femvi2pl8e/939_Water_Valve_Troubleshooting_Guide_w.out_Cover.pdf?dl=1 Water valve Diode Troubleshooting : http://appliantology.org/files/file/658-frigidaire-refrigerator-water-system-and-water-valve-diodes-technical-instruction/     Error code booklet for Frigidaire and electrolux https://www.dropbox.com/s/fbxj83iu0co4bpx/804_Error_Code_Booklet.pdf?dl=0   SY CE SY CF error code bulletin :https://www.dropbox.com/s/a2np3m60ds2lxpa/999_SYCE_CF_Error_Codes_Tip.pdf?dl=0   PS pt 2....if you have a finger evap style Icemaker issue, don't look at me....run!   PS pt3 Make sure to check this blog from time to time as I will continually update/modify this info

DurhamAppliance

DurhamAppliance

 

Master Samurai Tech Radio, Episode 12 [Special Video Edition]

Industry Talk:
- BSH- what's the "H" stand for?
- Charge your smart phone from your refrigerator *wirelessly* with WattUp technology.   Master Samurai Tech news:
- New post on how loose electrical connections, like splices and terminals, can produce enough heat to burn wires and insulation. http://mastersamuraitech.com/loose-electrical-connections-and-heat/
- Recapping the dismal and outdated state of appliance repair training today. YouTube makes hands-on disassembly training obsolete. What we need today is BRAINS-ON training! Learning the theory of operation and the underlying technology in modern appliances today so you can figure out weird problems without relying pattern recognition-- if this problem, replace that part. Real technicians today are skilled in the lost art of troubleshooting: following a cause and effect chain of reasoning to its logical conclusion and identifying a the defective component that is no longer operating within specifications.   Business Talk:
- How do you handle a service call where there was no problem found?   Tech Talk:
- Troubleshooting scenario: electric dryer element not getting hot. Good power supply. Known good element. Element connected: have 120vac from each end to N but 0vac across the element terminals. What conclusion can you draw? Voltage vs. voltage drop; 120/240 single phase-split phase household electrical power supplies; loads in series.   Subscribe or listen to past episodes at mstradio.com.
 

Loose Electrical Connections and Heat

We all know that loose electrical connections cause multiple problems in appliances, heat being the most common one. But why does this happen? And what are the other negative effects on the circuitry and other components of the appliance? With a little help from our trusty friend Ohm’s Law, I will reveal all in this video tutorial. As a bonus, I'll also debunk a common myth that loose electrical connections cause a circuit to draw more current. Come with me now on a Journey of Total Appliance Enlightenment...   http://mastersamuraitech.com/loose-electrical-connections-and-heat/
 

Master Samurai Tech Radio, Episode 11

In this episode...   - Upcoming webinar on Schematic-foo: ancient Samurai art using tech sheets as deadly weapons in appliance repair. Get details here: http://appliantology.org/calendar/event/768-schematic-workshop-webinar/
- Appliance product training today: we don't need hands-on, we need brains on. The future is here NOW!
- Bidness Talk: Pricing your services; fixed and variable costs; how much should you be charging for repairs? Strategic customer selection and when to fire your customer; Property managers: the scourge of the appliance repair industry?; Getting paid for your service.
- Troubleshooting: what it is and what it is not. Recognizing when you don't have enough information to make an analytical diagnosis.
- De-bunking another electric circuit myth... this time promulgated by a manufacturer. Using Ohm's Law to analyze the effects of high resistance/loose connections on a circuit using an electric oven bake circuit as an example.   Listen here or subscribe on iTunes or Android.  
 

Master Samurai Tech Radio, Episode 10

- We're back from our bidness trip last week but Mrs. Samurai has a cold so this episode is mostly Tech Talk.
- Visit to American Appliance in Golden, CO, one of Sub-Zero's premiere partners.
- Recap of Dacor training in their Android-controlled ranges
- GFCIs and AFCIs. What they are, what they do, how they're different, and current NEC requirements.
- Voltage and current in series and parallel circuits.   Listen here or subscribe on iTunes or Android.  
 

Master Samurai Tech Radio, Episode 9

- Samurai and Son of Samurai are off to Dacor training.
- Manufacturers focusing on producing higher-profit upscale major appliances and what this means for your service bidness.
- Sub-Zero doing a huge expansion in Wisconsin to crank out upscale dishwashers and ranges. What are these manufacturers seeing that you should also be seeing as an appliance repair company?
- A recent Samsung warranty debacle shows how there’s a huge need for skilled appliance technicians but the trade is still ate-up with parts changing monkeys.
- Voltage sag re-visited.
- 120/240 VAC, three-wire, single-phase electric service vs. 120/208 VAC, four-wire, three-phase electric service. Samurai explains the difference between these two common types of electric service and gives some examples of how some appliances are equipped and labelled to work with either service. Link to a Samurai video that explains 120/240 VAC split-phase household service: http://appliantology.org/topic/53554-household-120240-vac-single-split-phase-electrical-power-supply-systems/
- Customer selection: Do you pick and choose your customers? Why or why not? We talk about a recent topic at the tech-only forums at Appliantology where this subject came up. [Link to forum topic, must be logged in and a tech member at Appliantology to read it: http://appliantology.org/topic/55055-general-question-for-stovetop-wiring/ ]   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio, Episode 8

Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon?   Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Appliantology.org. Discussion of the various membership groups at Appliantology. Link to blog post that explains the recent change in focus at Appliantology from DIYers to supporting the tech community and the current membership groups: http://appliantology.org/blog/1/entry-831-appliantology-is-changing-with-the-times/   Samurai Live! Have you checked out Periscope? It’s a cool way of doing live, spontaneous videos on your smartphone that anyone else and drop in and watch. Your followers get notified when you start shooting and can watch, too. We talk about our plans to use it for sharing live videos from interesting service call situations. https://www.periscope.tv   Linear compressors: The Samurai gives a quick rundown of the three types of compressor motors used today in home appliances: split phase, BLDC, and linear, then explains how linear compressor motors work and how to test them.   Phishing alert: We expose an authentic-looking phishing scam we recently received in our email claiming to be from Samsung. We detail this and also explain phishing in general-- what it is and how to spot it.   Hotel reservation scammer alert: We describe a recent hotel reservation scam where a company calls and wants to book your hotel reservations at a conference you're planning on attending, like an appliance repair training conference. In our case, it was for the upcoming ASTI in Miami.   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio, Episode 7

In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career in appliance repair or are a seasoned veteran in the trade, the Samurai explains how the Samurai Tech Academy can teach you the technical and business skills you need to succeed as a technician and/or service company owner-operator.   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Labor Day Discount on all Appliance Repair Courses Extended Through This Weekend!

We were blown away by the phenomenal response to our Labor Day 10% discount special! We had lots of people taking advantage of the discount to pick up the course bundles. This is a smart move! The courses you enroll in are yours for life so why not go ahead and lock in the savings now while you can?   We also had lots of returning Fundamentals students taking advantage of the Labor Day special by enrolling in other courses such as Refrigerators or Advanced Schematics. We love seeing this because it means we're doing something right! People are learning valuable technical skills and making more money on service calls. That's exactly why we say, "Learn more, earn more."   Since so many folks jumped on the Labor Day coupon, we're extending the tuition discount through this weekend. Any late-comers now have some time to pick the course or course bundle they need and get 10% off the tuition. This is your week to unlock your full potential as an appliance repair tech!   Use coupon code LABORDAY2015 to get 10% off any STA course when you enroll: http://mastersamuraitech.com/online-enrollment/

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio Episode 6

In this life-changing episode of Master Samurai Tech Radio, Samurai and the Mrs. talk about all kinds of things appliantological.   Due to the overwhelming response we've gotten the last few days, we've extended our Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy thru Sunday, 9/13! Coupon code: LABORDAY2015. Enroll here: http://mastersamuraitech.com/online-enrollment/   Industry News: we talk about the international appliance brand Beko - number one in the UK - that plans to enter the American market soon. The Turks are coming!!   Appliantology News: Check out this great post on laundry detergents--HE, non-HE, and Eco: http://appliantology.org/blog/20/entry-861-the-importance-of-high-efficiency-soaps-in-modern-washers/ The difference is critical for a professional tech to know! Learn how when it comes to molecules, being bipolar is a good thing. Also - helpful tips for the helpful techs who answer questions over at Appliantology.org - dealing with the different types grasshoppers.   MST News: an appliance repair veteran reveals how MST training helped him earn even more money.   Tech Talk: Voltage sag - the cause of a mysterious rash of failures in a Whirlpool VM washer. What is it? Is is the same as voltage drop? (NO!)   And, a new feature--a segment on Soft Skills! Samurai and the Mrs. discuss the sensitive issue of how to handle dog problems on your service calls.   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio Episode 5

In this killa-manilla episode of the Master Samurai Tech Radio podcast, the Samurai and Mrs. Samurai reveal the answer to every burning question you’ve ever had about anything!   Okay, okay, well we at least know you’ve been losing sleep over the mysteries of centrifugal switches and what the heck is the difference between NTC and PTC. Oh, yeah, we cover that and much, much more in what can only be called an appliance repair revelation.   Here’s a list of the meaty stuff we carve up and serve in this episode:   •Appliance industry news on dishwashers. Link to more info: http://blog.yaleappliance.com/most-water-efficient-dishwasher   •Exciting Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy; Coupon code: LABORDAY2015. Enroll here! http://mastersamuraitech.com/online-enrollment/   •Hot tips for searching the Downloads section at Appliantology.org to find the service manual or tech sheet you need to kick some appliance bootay. Link to Downloads section at Appliantology: http://appliantology.org/forum/16-appliance-service-manual-requests/. Link to How-to-Search Appliantology screencast: http://appliantology.org/topic/47178-please-search-the-downloads-section-before-posting-a-service-manual-request/.   •Dispelling common misconceptions about power strips: surge suppressing vs. non-surge suppressing types; power strip over-current fuses vs. those equipped with GFCI. Link to power strips with and without surge suppression: http://amzn.to/1KY8YlR   Link to GFCI power strips: http://amzn.to/1N5Al3g   •Debunking technician mythology on centrifugal switches: what they are, how they work, and where they’re used   •"NTC" and "PTC": What do these acronyms stand for? Where do the names come from? What common appliance parts are these acronyms referring to?   •“You gotta know what right is in order to know what’s wrong.”   •New Segment! Tool talk: headlamps and kneepads. Business tips: customer database software / apps / paperware. Link to Princeton Tec headlamp: http://amzn.to/1MYxZBR   Link to Duracell rechargeable batteries w/ charger: http://amzn.to/1KY9wrV   Link to kneepads similar to the ones I use: http://amzn.to/1MYybAY   Listen here or subscribe on iTunes or Android.  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio, Episode 4

In this jam-packed episode:
- New credit card readers for the EMV technology; merchant (appliance service company) liability for fraud if not using the new readers.
- Square has already issued the new EMV readers.
- Electrolux buying GE Appliances - complications, lawsuit, implications for the appliance market. Samsung and LG brought into the fray!
- First military veteran scholarship awarded! If you're a veteran, apply for a full-tuition scholarship in the Fundamentals of Appliance Repair training course - http://www.appliancetechscholarship.com
- Customer education: How to spot a parts changing monkey. http://appliantology.org/blog/1/entry-851-3-sure-fire-ways-to-spot-an-appliance-repair-hack-in-your-home/
- Tech education: rinse aid vs. vinegar; GFCIs vs. surge suppressors   Listen here or subscribe on iTunes.  
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