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  • Samurai Appliance Repair Man

    Appliantology is Your Key to Appliance Repair Service Call Success!

    By Samurai Appliance Repair Man

    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete
    • 1 comment
    • 2,318 views
  • Samurai Appliance Repair Man

    Multi-tech Operators: Grow your business with Master Samurai Tech

    By Samurai Appliance Repair Man

    The problem in the appliance repair trade today is that we have too many parts changers and not enough technicians. Even many experienced techs don't know the fundamentals and technology we're working with on modern appliances today. I'm talking about things like basic electricity, circuits, reading schematics, knowing how to troubleshoot, motors, microcomputer control systems.  What this means is this: you're probably not going to find techs to hire with the skills you need to grow your bu
    • 0 comments
    • 1,179 views
  • Samurai Appliance Repair Man

    The Master Samurai Tech Alumni Program

    By Samurai Appliance Repair Man

    Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site, Appliantology.org, with no a
    • 4 comments
    • 5,355 views
  • Samurai Appliance Repair Man

    Tech Memberships at Appliantology

    By Samurai Appliance Repair Man

    We offer 4 different ways for professional appliance techs to participate in the Appliantology tech community. Three of the memberships are premium, and one is limited. The features and benefits of each option are summarized in the table below: Click the links below for details: 1. Professional Appliantologist: the easy, instant premium membership for less than $4 per week. 2. Fellow Appliantologist: this free premium membership is earned by being an active participant in th
    • 0 comments
    • 12,930 views
 

Customer Show and tell Video: Ice on Bottom of Freezer and Water on Floor

You've all experienced this... explaining what you deem to be a simple concept to a customer,  but although they say the understand,  the look they give you suggests it ain't quite getting through..     Sometimes a simple  picture or  video is worth a thousand words.  The following video shows how a clogged defrost drain causes ice build-up on the floor of a freezer and how that leads to water on their wooden floors.   This video was taken of a Whirlpool fridge with a cl

DurhamAppliance

DurhamAppliance

 

Master Samurai Tech Radio Episode 14

In this long-awaited episode: - Mr. Appliance tech training website powered by Master Samurai Tech - ASTI 2016 recap and discussion - Industry news - trends in the evolving appliance repair profession - Tech training webinars at Appliantology.org and MasterSamuraiTech.com - Bidness Talk: "Where can I hire good techs?" - Tool Talk: Information tools for more effective appliance repair service calls  
 

The Future of Appliance Repair - The Internet of Things

You guys have heard me say in webinars and elsewhere that we are going through a paradigm shift in the appliance repair trade. Gone are the days of Buttcrack Bubba. Parts Changing Monkeys are already obsolete and everywhere going out of business-- and good riddance! At the same time, techs who keep learning the new technologies being incorporated into appliances are thriving and have growing businesses.  Appliance techs today have nothing substantive in common wit
 

Master Samurai Tech to Provide Online Appliance Repair Training for Mr. Appliance

FOR IMMEDIATE RELEASE: Master Samurai Tech to Provide Online Appliance Repair Training for Mr. Appliance  New London, NH, USA, February 14, 2016 - Master Samurai Tech, a nationally-recognized online appliance repair training academy, has been selected to provide technical training to Mr. Appliance franchisees and technicians.  Master Samurai Tech will create a custom training website exclusively for Mr. Appliance

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Appliantology is Your Key to Appliance Repair Service Call Success!

The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Appliantology: GOOD News and BETTER News!

Well, mah breverens, I have GOOD news and I have BETTER news! First, the GOOD news: Appliantology will continue to be here as the web’s premiere appliance tech support community for the foreseeable future! Also, our increased focus on professional tech support (rather than DIYers) over the last couple of years has transformed the site into a strong community of techs with a vastly improved quality of posts and tech resources. Now, the BETT
 

Applyricology, Best of Durham Music Vol 1

FRIGIDAIRE TONIGHT (ie Phil Collins as an appliantologist singing a cautionary tale about an unprepared tech) (click video then scroll down to the lyrics)   Got a call to fix a Frigidaire tonight, oh Lord Should have prepared for this moment at Samurai's site, oh Lord Here I come to fix your Frigidaire tonight, oh Lord , oh Lord   Well you told me your fresh food was freezing, asked if I would lend a hand I've seen your face before my friend, but

DurhamAppliance

DurhamAppliance

 

Master Samurai Tech Radio, Episode 13

In this year-end vodcast, Samurai Appliance Repair Man and the Mrs. Samurai do some reminiscing about all the great students we’ve worked with during 2015, the new features we’ve added to the Samurai Tech Academy's state-of-the-art online appliance repair training courses and we describe even more improvements coming in 2016!   Read more or watch below:     Subscribe or listen to past episodes at mstradio.com.

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Back to normal life

Well ladies and gents. Sorry I have been MIA for a while. Life has been crazy with service calls and my new technician. Also had our first baby (technician in training) . It's been an amazing experience. I am loving every second of it. It has been tough through all the changes which is why i have been absent from here for a bit. But i'm BACK! I hope the Samurai and Durham have been holding the fort down and not letting you guys get away with too much! hahaha.

applianceman97

applianceman97

 

New and Improved Download Program for Chief Appliantologists

We’ve had to make some adjustments to our server because our server resources were being pushed to the max. It was getting to the point that it was affecting the stability and performance of the server. And it was affecting Professional Appliantologist users who pay an annual fee to support the site.   When server resources get limited, you can do one of two things: 1. get a bigger server 2. allocate server resources among users   We did the bigger server thing a few years ago and, while it help
 

Happy Thanksgiving 2015!

I'm giving a Mondo Mucho Domos to all my Brethren in the Craft who, through their participation, help make Appliantology the premiere tech support site on the web!   I'm also thankful that we're working in such an interesting trade, with abundant new technologies and humans to continually challenge and delight us-- keeping it real, yo!   Wishing you all a happy and blessed Thanksgiving Day!  

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Live Appliance Repair Training Webinars for STA Students

You already know that the Samurai Tech Academy provides superior technical training for appliance repair professionals. And now, just when you thought it couldn’t get any better, we’ve gone and cranked it up to 11 by offering free weekly live appliance repair training webinars for enrolled students starting this coming Monday!   Think of the webinars like Office Hours where students can drop by for extra instruction and ask questions about their course work.   Samurai's regular Office Hours ar

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Frigidaire Refrigerator Survival Kit

Finding Frigidaire manuals is a bit different from other manufacturers. The Style and manufacture date are more important than the model number.   Once you know the manufacture date for a fridge, simply pick the last manual produced before that date. If you don't know the date, you can always click here ,http://b2b.frigidaire.com/support/manuals.asp and download the owners manual for the model and you will see the manufacture date bottom right on the first page. You can also get wiri

DurhamAppliance

DurhamAppliance

 

Master Samurai Tech Radio, Episode 12 [Special Video Edition]

Industry Talk: - BSH- what's the "H" stand for? - Charge your smart phone from your refrigerator *wirelessly* with WattUp technology.   Master Samurai Tech news: - New post on how loose electrical connections, like splices and terminals, can produce enough heat to burn wires and insulation. http://mastersamuraitech.com/loose-electrical-connections-and-heat/ - Recapping the dismal and outdated state of appliance repair training today. YouTube makes hands-on disassembly training obsolete. What we
 

Loose Electrical Connections and Heat

We all know that loose electrical connections cause multiple problems in appliances, heat being the most common one. But why does this happen? And what are the other negative effects on the circuitry and other components of the appliance? With a little help from our trusty friend Ohm’s Law, I will reveal all in this video tutorial. As a bonus, I'll also debunk a common myth that loose electrical connections cause a circuit to draw more current. Come with me now on a Journey of Total Appliance En
 

Master Samurai Tech Radio, Episode 11

In this episode...   - Upcoming webinar on Schematic-foo: ancient Samurai art using tech sheets as deadly weapons in appliance repair. Get details here: http://appliantology.org/calendar/event/768-schematic-workshop-webinar/ - Appliance product training today: we don't need hands-on, we need brains on. The future is here NOW! - Bidness Talk: Pricing your services; fixed and variable costs; how much should you be charging for repairs? Strategic customer selection and when to fire your customer; P
 

Master Samurai Tech Radio, Episode 10

- We're back from our bidness trip last week but Mrs. Samurai has a cold so this episode is mostly Tech Talk. - Visit to American Appliance in Golden, CO, one of Sub-Zero's premiere partners. - Recap of Dacor training in their Android-controlled ranges - GFCIs and AFCIs. What they are, what they do, how they're different, and current NEC requirements. - Voltage and current in series and parallel circuits.   Listen here or subscribe on iTunes or Android.  
 

Master Samurai Tech Radio, Episode 9

- Samurai and Son of Samurai are off to Dacor training. - Manufacturers focusing on producing higher-profit upscale major appliances and what this means for your service bidness. - Sub-Zero doing a huge expansion in Wisconsin to crank out upscale dishwashers and ranges. What are these manufacturers seeing that you should also be seeing as an appliance repair company? - A recent Samsung warranty debacle shows how there’s a huge need for skilled appliance technicians but the trade is still ate-up

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio, Episode 8

Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon?   Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Appliantology.org. Discussion of the various membership groups at Appliantolog

Samurai Appliance Repair Man

Samurai Appliance Repair Man

 

Master Samurai Tech Radio, Episode 7

In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career in appliance repair or are a seasoned veteran in the trade, the Samurai explains how the Samurai Tech Academy can teach you the technical and busines

Samurai Appliance Repair Man

Samurai Appliance Repair Man

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